• Report: #1096407

Complaint Review: OTL*SCORESENSE.COM

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  • Submitted: Fri, November 01, 2013
  • Updated: Mon, November 04, 2013

  • Reported By: mgallegos — Alamogordo New Mexico
OTL*SCORESENSE.COM
4447 North Central Expressway, Dallas, Texas USA

OTL*SCORESENSE.COM Coninues charging my bank account when I cancelled and diputed the first charge Dallas Texas

*UPDATE Employee: ScoreSense

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 On 9-22-2013 While checking my bank account another window open and said I could check my credit report for free!

At the time was looking at buying a car, but knew my credit wasnt so good, so thought I would check my credit score and it was advertised as free.

When I got to this "RIP OFF SITE" I was told that they would charge me $1.00 to verify my exsitence and would return this after they knew it was me. I supidly gave them my account number and was then allowed to get my credit score. This Dollar was taken from my bank account and NEVER RETURNED BACK!

On 10-03-13 While checking my Banking account on line there was a $29.95 charge from this ScoreSense! I was outraged and went to the bank and filed a dispute against this.

I called Score Sense and told them of this, I was told by there representative that they would cancell my membership and would reemburse my money.

I recieved a letter from my bank that the dispute might take up 120 days to get a results.

Today 11-1-13 I was again checking my banking account and found another $29.95 taken from my account by Score Sense..

I need to Stop this, but how? They have my banking account, and I think they will do this again and again. 

  


This report was posted on Ripoff Report on 11/01/2013 08:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/OTLSCORESENSECOM-/Dallas-Texas-75205/OTLSCORESENSECOM-Coninues-charging-my-bank-account-when-I-cancelled-and-diputed-the-fi-1096407. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - ()

Hi,

 We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

 We look forward to assisting you.

 

Thank you,

ScoreSense

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