• Report: #217334

Complaint Review: OTT-LITE Technology

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  • Submitted: Mon, October 23, 2006
  • Updated: Thu, November 26, 2009

  • Reported By:Perris California
OTT-LITE Technology
1214 W. Case St Tampa, Florida U.S.A.

OTT-LITE Technology RIP~OFF Fraud Company, Sells Lies About Their Products Tampa Florida

*UPDATE Employee: In reference to your report: OTT-LITE Technology, Dated: October 23, 2006

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DO NOT BUY ANYTHING FROM THIS RIP~OFF FRAUD OTT~LITE Technology Company

They Lie About Thier Products Being Better Than Other Lighting System. This Is What They Advertise OTT-LITE lighting systems it is possible to see with superior clarity without the intense heat, excessive glare and harsh distortion of standard lighting. What A FALSE Statement ~ Nothing BUT A Pack Of Lies

ALSO We Bought Two OTT~LITE Technology Products We Shaw On A TV Advertising Add Saying That That Their Lighting System Is Better Than Other Deck Lamp For Reading. What A Lie

First Both Lamps They Sold US Were Refurnished, Returns From Other Customize's That Were Not Happy With. We Knew This By The Way The Packing Was Shipped To Us. OTT~LITE Technology. Products Are Nothing BUT Junk

We E~Mailed Them For A Return Number BUT They Never Responded. So We Could Not Ship Them Back

We Had Our Two Lamps For ONLY. Around Three Months ~N~ We Did Not Even Use Them That Much. When Both Bulbs Burnt Out

We E~Mail The RIP~OFF. OTT~LITE Technology Company A Total Of Three Time To Two Different E~Mails Address They Have, Telling Them About The Above Problem We Had They Never Responded To Our E~Mails We Sent Them

This RIP~OFF FRAUD, OTT~LITE Technology Company. Sell's REFUNISHED Products As NEW N Are Nothing BUT Lighting System JUNK

Thx U In Advance For Reading This RIP~OFF Fraud Report. We Hope This Report About OTT~LITE Technology Company > OTT~LITE Technology Company N Getting RIPPED OFF

Mke
Perris, California
U.S.A.

This report was posted on Ripoff Report on 10/23/2006 11:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/OTT-LITE-Technology/Tampa-Florida-33672-0425/OTT-LITE-Technology-RIPOFF-Fraud-Company-Sells-Lies-About-Their-Products-Tampa-Florida-217334. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

In reference to your report: OTT-LITE Technology, Dated: October 23, 2006

AUTHOR: Jessica Kremkau - (United States of America)


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Hi,
my name is Jessica from OttLite.  This post, from 2006 was recently
brought to  my attention.

Since it is over 3 years old, it is difficult to reach Mr. Perris.
 However, if you are out there, please call me 800-842-8848 ext 347. And I will make it right.

We have looked at our database and it appears as though the lamp was purchased
through one of our retailers.  We have no record of Mr. Perris in our
files.

In any case, we take the issue of customer support very seriously and will do
whatever it takes to delight our customers.

In fact, Don Barry, our CEO, personally sees to it that all issues are
addressed to our customers satisfaction.

We sincerely apologize to Mr. Perris for the situation he went through and can
assure you that our customer support team has been completely Overhauled since 2006.

If you have any questions, please call me directly or visit our site www.ottlite.com

Sincerely,

Jessica Kremkau
OttLite
--

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