- Report: #936209
Report - Rebuttal - Arbitrate
Complaint Review: Outdoor Traveler
Outdoor TravelerBoca Raton, Florida United States of America
Outdoor Traveler Bluegreen Resorts Lie, Bait and Switch Boca Raton, Florida
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Ripoff #2. If you cancel on them they keep 100 of your $179. . I made my dissatisfaction very clear....they did not care. Two hours turns into all day they tell you a bunch more lies, my husband falls for it and buys. Still they don't put us up in their resort for our one night we have left.
Ripoff #3 Cruise certificate is given to us. You have to book with a travel agency (probably also owned by them) which charges you $120-$190 per person fees, then you have to pay another 120-190 for port charges. I called Carnival (which is the cruise line its booked for) and I could purchase the same exact cruise for about $30 more total not per person. The room through our "free" certificate is a class 1a.....BUNK BEDS. Since you have to be married or co-habitators to qualify how do they think this is going to work out?
Ripoff #4. After going over the contract when I ACTUALLY HAVE TIME AND AM NOT TRYING TO SALVAGE whats left of my second day I see that after all their talk about points and flexibility that although we previewed or toured South Carolina, they have deeded us in Wisconsin in the middle of the winter . Supposedly we were buying points and each resort has different point values but you could spend your points however you want....SUPPOSEDLY!
Ripoff #5 You have no access to their booking system for 30 to 45 days after you purchase so you can't verify what they tell you is true. We have 5 days by S.C. law to cancel. Sunday only counts if its the fifth day. Monday is labor day, we bought on Friday and have to get certified mail to Boca Raton, Fl by Tuesday. I'm in West Virginia with all the paperwork and contracts. Post office opens on Tuesday..........I'm screwed
This report was posted on Ripoff Report on 09/03/2012 02:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/Outdoor-Traveler/Boca-Raton-Florida-/Outdoor-Traveler-Bluegreen-Resorts-Lie-Bait-and-Switch-Boca-Raton-Florida-936209. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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