Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1153988

Complaint Review: Outsourced Marketing Group - New York New York

  • Submitted:
  • Updated:
  • Reported By: Timmy — Alabama
  • Author Not Confirmed What's this?
  • Why?
  • Outsourced Marketing Group 690 8th Ave New York, New York USA

Outsourced Marketing Group Troy International Inc Pure Lies New York New York

*UPDATE EX-employee responds: I left, but I'm grateful that I still hit management elsewhere with my experience By Yumi

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Jason Malone, owner of Outsourced Marketing Group (formerly named Troy International Inc). I there for a while and it was filled with a lot of false promises and lies. His office has 2 clients: Cardience and Family Energy. Cardience is a merchant processing company and is his primary client. First let me start by saying that the morale of the independent reps working there was at an all-time low. Reason being a corporate trainer makes $140 per application and on average they do between 4 to 5 apps per week. So the rep is expecting a check of $560-$700 per week, but when they do get there check there total amount is usually $140. No one is able to support themselves. That's  $2.33 per hour when you factor a 60 hour work week! Mon-Fri 8am-6:30pm and Sat 9:30am-4:30pm. That's less than minimum wage. How is anyone supposed to live on that? And I won’t even get into the horrific details about the energy client Family Energy. My main issue with Jason Malone is that it's a management training program and I haven’t seen him promote anyone to management. The organization promotes the opportunity to become a manager and run your own office within a year's time. In order to do that you have to constantly interview (because of the high turnover commission structure) and train and develop them to be leaders. The problem with that is Jason Malone is inconsistent when it comes to recruiting. One week interviews are coming in and then 2 weeks later no one interviews. What that means is if no new people are being hired no one is adding anyone to their team and the office isn't growing. I’ve seen this happen time and again. The reason why he changed his company's name from Troy International to Outsourced Marketing is because of the bad reviews he constantly gets online. In Jason Malone's long career (probably 8 years i guess) I think he's only promoted 1 person to management. But where is he? Another issue I have with him is payment. Getting your check from Jason Malone is like a full time job. He also has a undocumented policy that once you stop working for him if any money is owed to you it belongs to him. This is why he rarely leaves on good terms with the former reps in his office.

One of the reasons he still has reps in the office despite the low and non payments is because a lot of the people there need sponsorships. So they are trapped because without the sponsorship they will be forced to go back to their country so he exploits that. For all I know I think everyone is sponsored because I can’t see anyone in their right mind who would work there making such a low incomes.i can dance on the train 5 days a week and make more than his TOP GUY! The other people are given false hope when he knows he won't do it. For example there was a rep (who will remain nameless) from the time that I worked there who stayed an extra year past their visa because Jason Malone kept telling her he would take care of it. This has caused her to get deported back to where she came from with little chance of ever coming back to this country.  If he had no intentions on sponsoring her, he should have just told her and given her a chance to find an employer who would. I know other reps who currently work in the office who have a certain amount of time left to get sponsored or they will be forced to leave.. But of course being the pig he is I guess he didn’t because he still  wants to make money off of them and I bet are still under the impression that he will do the right thing.

 i LEFT the company cause i cant go on seeing such sinful things take place in a office full of pure hearted people who only want to get a chance to uplift their life for the betterment of their futre.....i wish they only knew how much time they would be wasting believing in that liar. i tried my hardest to keep all of this anger in and to myself but everyday i think how much more better i could have been if i had not even went in for that interview.gettign a nwe job is suppose to help your finacel situation not make it worse!

This report was posted on Ripoff Report on 06/11/2014 01:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/outsourced-marketing-group/new-york-new-york-10036/outsourced-marketing-group-troy-international-inc-pure-lies-new-york-new-york-1153988. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE EX-employee responds

I left, but I'm grateful that I still hit management elsewhere with my experience By Yumi

AUTHOR: Yumi - ()

POSTED: Monday, August 11, 2014

I left, but I'm grateful that I still hit management elsewhere with my experience

By Yousef 

 

I have left the company a while back, and at this point I can really look back and evaluate how the experience impacted me. I imagine my experience is very similar to most colleagues' I know of, who may be still there or have moved on like myself.

I find that a lot of these reviews are very askewed, even if I know "where they might be coming from". It seems to me that posts such as this one emphasizes regret due to not knowing what they signed up for. This is NOT a conventional job where operating hours/ spaces is in anyway similar to corp America -- for every unconventional freedom and flexibility granted there is added responsibility, or sacrifice if you will. 

Even if this was not explicit or understood during their 3 rounds of interviews, where questions and expression of disinterest is certainly not banned-- the rep who comes onboard for their initial training phase would invariably notice things that make them uncomfortable and can ask around as to what's going on/the way it is.

If a person has been onboard long enough to know which of their colleagues require sponsorship, when interviews are booked and are coming in for potential team developmen etc, the person certainly had a reason to stay, outside of doing research for this posting. My question for the likes of this writer is: possessing such vigilance and attentiveness why did you not forward these concerns and have them resolved? To decide what to do with a job you feel is not for you, any working individual know they have a choice to either move on straight away or understand that expectations have to adjusted in communication with management if you were to stay... I can't lie that have been caught in that dilemma several times.

In all honesty, this is the most difficult job I have ever experienced in life, and I've been in the corporate world for more than 5 years prior to my experience. Providing the right kind of experience as a manager for every person who walks in not understanding the demands or what business networking and customer acquisition entails is even harder. Business models have to adapt rapidly especially in a business climate like that of NYC, moreover business to business sales, management and leadership is not for everyone and takes a lot of personal development especially learning from an entry lever start off. Point is: Turnover is always expected. 

The management's willingness to work with potential or promising qualities versus what you're bringing in right away is added difficulty for the company,  making certain things more difficult to guarantee when it relies on the reps performance and attitude during training more so than existent knowhow. I don't really see how this qualifies as exploitation.

You have to be willing to change and learn, and not everyone likes that. 

True that performance standards may not be realistic at times and have been "enforced" in sense by performance of top closers in the company. I never was one of them on a consistent basis, but theres no denying that some people can really do this well and relatively effortless, and really appreciate newcomers who are willing to become rivals in production. The merchant services campaign is the hardest b2b campaign there is, which makes the learning curve a lot steeper. If you're not about growth or remotely interested in learning something new such as the payment card industry and you're just about fast cash, staying on would be very frustrating. Fair enough if you feel the company didn't meet your specific expectations... Even if financial stability at a new job immediately effected is a natural right or mainstream expectation, no sovereign or regulating body will guarantee that much less a private company. Harsh reality I guess. But it doesn't have to be harsh, or all harsh--




I've hit management at a financial entity recently, unrelated to the PCI, and as much as it is awkward for me to admit, I could have never considered myself ever getting to a point where I'm comfortable with numbers, in having a business conversation anytime anywhere and take on creative initiatives to get what is typically overwhelming made happen right away.

 

If you can sell in NYC, esp merchant services, you can sell anywhere.  I chose to cash my resume in at my present company and I'm quite happy to know that it was all paid off. I might be a cheesy, happy go lucky person, but at least I learned not just the price, but the value of things... Yes here of all places my friend.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now