- Report: #962484
Report - Rebuttal - Arbitrate
Complaint Review: overstock.com
overstock.comInternet United States of America
overstock.com Sent My Item to Someone Else and Refused to Refund My Payment Internet
I than called Overstock and asked to cancel the sale. They informed me that they would not refund my payment until the item someone else received was returned to them, as if I had any control over that! It took 15 minutes on the phone, and threatening to file complaints with the Better Business Bureau and other agencies, to get my refund. I was told this was an "exception" to Overstock's policies. Amazing - they were going to keep my money for an item I never received and they twice sent to someone else!
This report was posted on Ripoff Report on 10/31/2012 05:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/overstockcom/internet/overstockcom-Sent-My-Item-to-Someone-Else-and-Refused-to-Refund-My-Payment-Internet-962484. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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