Complaint Review: owncube.com - Internet
- owncube.com Internet USA
- Phone:
- Web: http://owncube.com
- Category: Internet Services
Beware of owncube.com! Terrible security and customer service! Have you ever been directly attacked for opening a support ticket? Vienna Internet
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I was shocked at a viscious response I received from owncube.com.
It went beyond rudeness to hostile! When I opened a ticket I was attacked, and the issue was not addressed. Further, I receieved an email (not prompted by my ticket) where the "Support Person" Sandra Wedl mocked me saying if I don;t like her tone to basically not use the internet! She even said I can't do anything because their support conversations are "copyrighted" which actually is a lie.
This company claims to provide secure storage for your files, but after reading their responses, I would advise others to avoid them at all costs.
I have posted a portion of the conversation on reddit:
and noticed other discussions about their terrible behavior here:
mywot.com/en/scorecard/owncube.com#view
forum.owncloud.org/viewtopic.php?t=26613&start=20
In fact, it looks as if the Electronic Frontier Foundation even views their services as insecure, having to make special modifications to accomodate their lack of security!
eff.org/https-everywhere/atlas/domains/owncube.com.html
You have to ask yourself if you would want someone like Sandra Wedl to handle your data.
This report was posted on Ripoff Report on 08/09/2016 03:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/owncubecom/internet/beware-of-owncubecom-terrible-security-and-customer-service-have-you-ever-been-directl-1321613. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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