- Report: #938379
Report - Rebuttal - Arbitrate
Complaint Review: oxmoor toyota
oxmoor toyota8003 Shelbyville Road Louisville, Kentucky United States of America
oxmoor toyota Del Farmer, PC Auto Mall Famer Auto Group/PC Auto Mall Louisville, Kentucky
When I found this out I asked to get my 2003 H2 trade back and forget the deal, they said my H2 was gone and they would get me a brand new transmission, this was told to me by Brian Irvin who was the Manager. A few more days went by and I was told by Palm Chevy that PC Auto mall was going to repair the transmission that was in the truck, I went to Brian Irvin and told him I would not agree to rebuild the trnasmission. PC Auto Mall agreed to discount another $1000 and assured me it would be as good as new.
Recently about the 3rd of Sept. 2012 the truck started to vibrate and I noticed fluid coming out of the transmission, I took it back to Palm Chevy and they worked on it to find out the transmission was actually not the OEM transmission from the factory, it was for a 4 wheel drive, (my truck is a 1500 HD 2 wheel drive). I went back to PC Auto mall who told me they recently bought the dealership from Farmer/Oxmoor auto group. I have called the Louisville Oxmoor Toyota and I'm waiting to hear back from Del Farmer. PC Auto mall has also called the Farmer group to try and resolve this issue. The dealer that Oxmoor/Farmer sent my truck to be reaired (Palm Chevy) said the truck's transmission would probably be an issue in the future even when they fix it, the best thing would to put the correct transmission back in the truck. I want to return the truck and get another vehicle because of all the deception. I have reported this to the Attorney Generals office and I plan to seek leagle counsel.
This report was posted on Ripoff Report on 09/08/2012 10:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/oxmoor-toyota/Louisville-Kentucky-/oxmoor-toyota-Del-Farmer-PC-Auto-Mall-Famer-Auto-GroupPC-Auto-Mall-Louisville-Kentucky-938379. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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