- Report: #1140635
Report - Rebuttal - Arbitrate
Complaint Review: pacific naturals
pacific naturalsgscm fulfillment ,2049 north lincoln st burbank, California USA
pacific naturals Health beauty they did nothing but give me the runaround after I returnd the garcinia cambogia. gave me wrong emails burbank California
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Ordered garcinia cambogia, 2bottles for 48.00 dollars march 6th, I believe. Product did not work.
I called them on their return policy. They said I should try it longer. I said no. They wanted me to call back the next day. I said, no!
I finally got a Rna# 134158898513615619 and returned product to: Gscm fulfillment
2049 n. Lincoln st Burbank Calif. 91504
On 4.8.14 via the UPS store. They sent it parcel post. I paid 4.72. Have two receipts. I called them, talked to a Terranceon 4.8.14 to tell him I returned the product, he said there would be a 10.00 restocking fee, which I responded to, you can't restock opened product, thats illegal.
He responded, "I will waive that for you". I waited a few days and called back, talked to Tony on 4.17.14. He said we dont have it yet in our warehouse. Whats the tracking number? I said it went post office. He said in 3 to 5 business days you'll get your refund.
He also said sent me the receipts for shipment via email for proof. I did that on 4.21.14 to the email they gave me.....firstname.lastname@example.org. when I got h*o e , I called to tell them I sent receipts. I got a lady named Hazel. She said we have noproof in our warehouse, and I dont see your email, send receipts to me at..... Hazel@websupportcenter.com.
I did, daemon mailer said no such email exists. They had sent me a confirmaion email back when I got the Rna#, so I resent email they sent me to the info email and a response came back from healthbeauty.zendesk.com. WHAT!!!!!,,,
These people are straight up scammers. I canceled my card back two weeks ago so they couldnt charge me anymore, because I was suspicious and checked them out. I saww theyhave made a career out out ripping people off, then just changing their name and continuing.
I hope they get caught. Im sure they are using a magic jack phone. Or similar. Debra
This report was posted on Ripoff Report on 04/21/2014 11:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/pacific-naturals/burbank-California-91504/pacific-naturals-Health-beauty-they-did-nothing-but-give-me-the-runaround-after-I-returnd-1140635. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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