• Report: #856982

Complaint Review: pacific power

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  • Submitted: Tue, March 20, 2012
  • Updated: Tue, March 20, 2012

  • Reported By: thisisit — Bend Oregon United States of America
pacific power
1033 NE 6th Ave Portland, Oregon United States of America

pacific power unexplained charges and a very large bill Portland, Oregon

*Consumer Comment: It took me less than 30 seconds to find this on their site...

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My electric bill for one month is 460.00! We are very conservative on our electric use due to the fact we are on a very tight budget. So looking at my bill my actual electric usage isn't very much its all the other bogus add on charges that Pacific Power had decided to add to there bill. I did call to ask about the charges only to find out that the representative working for Pacific Power couldn't tell me exactly what they were for either. She kept pushing me to call another company for bill pay assistance. I dont feel it is fair for bill assistance companies to have to pay for Pacific Powers charges either. Its really unfair people have no other choice to have to pay whatever the bill says you have to pay (we need there electric services) but they themselves can't explain there own charges. $149.00 for a delivery charge. What did they deliver? The power was already on. No one even had to come out here. Supply energy block #1... $54.00 supply energy block #2... $213.00... What is this? Public purpose $12.91... Low income assistance 0.88 (Oregon doesn't even offer low income assistance programs) JC Boyle Dam removal $1.30 Copco & Iron Gate Dams removal $3.99. Why are we being charged for dam removals? The dams are no where near where I live why do they effect my electric bill?

Something needs to be done about this. People can not afford to just pay whatever Pacific Power makes up and puts on there bills to charge people. These charges should be reviewed. Please quit stealing money from us with bogus charges just because you know we have no other choice but to pay them. My bill for one month is more than I pay for rent. I'm disabled with 4 small children. I literally only get 800.00 a month to live on. I can not pay this bill. I don't know what to do. I've never had a electric bill over 100.00 at the most. This is my first month with Pacific Power. I didn't have a deposit with them. This is all charges for there Bill.

This report was posted on Ripoff Report on 03/20/2012 07:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/pacific-power/Portland-Oregon-97256/pacific-power-unexplained-charges-and-a-very-large-bill-Portland-Oregon-856982. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

It took me less than 30 seconds to find this on their site...

AUTHOR: Ken - (USA)

Oregon
Basic Charge Single-Phase and Three-Phase: This fixed, monthly charge covers some of the fixed costs associated with having electric service, including the cost of meters and meter reading, preparing and providing a bill, and other administrative costs.
Single Phase Service: A service consisting of two hot" wires and a neutral. Most residential services are set up with single phase service (120/240 volts).
Three Phase Service: A service consisting of three hot" wires and a neutral. Three phase service can be many different voltages (for example: 120/208, 277/480 or higher primary voltages) and is most often used for commercial and industrial customers.
Delivery Charge: This charge covers some of the costs related to poles, lines, transformers, etc. used to deliver electricity from its source to the customers home or business.
Oregon Tax Charge: This state-mandated charge, which is adjusted up or down on June 1 of each year, covers the companys Oregon income tax account.
Supply Energy Charge (Block 1, Block 2): This charge covers some of the costs of supplying electricity. Customers are charged for the number of kilowatt hours they use. The Company uses a two-tiered, or Blocks, pricing structure that is designed to encourage customers to save energy, which keeps customers energy bills low. Usage from 0-1,000 kilowatt-hours is considered Block 1 and usage of 1,001 kilowatt-hours and above is considered Block 2. Block 1 is priced at a lower rate than Block 2.
Kilowatt-hours (kwh): A measure of energy that is equal to the amount of work done by 1,000 watts for one hour (e.g., with one kilowatt- hour, you can watch TV for about three hours). Consumers are charged for electricity in cents per kilowatt-hour.
Public Purpose: A state-mandated charge that provides funds for energy efficiency services and programs, which are offered to customers to help them lower their energy usage.
Energy Conservation Charge: This state-mandated charge funds cost-effective energy conservation measures related to the Oregon Renewable Energy Act.
Low Income Assistance: This state-mandated charge collects funds and forwards them to a state agency, which provides energy assistance to eligible low-income households.
J C Boyle Dam Removal: This state-mandated charge provides funding for the removal of the JC Boyle Dam as stipulated in the Klamath Hydroelectric Settlement Agreement executed Feb. 18, 2010. The monies collected are currently in a trust held by the Oregon Public Utility Commission.
Copco & Iron Gate Dams Removal: This state-mandated charge provides funding for the removal of the COPCO and Iron Gate dams as stipulated in the Klamath Hydroelectric Settlement Agreement executed Feb. 18, 2010. The monies collected are currently in a trust held by the Oregon Public Utility Commission.

BPA Columbia River Benefits: The Bonneville Power Administration Columbia River Benefits creditapplied to all kilowatt-hour usage between 0-1,000 kilowatt-hours per monthis applied to the bills of all qualifying customers as part of the Pacific Northwest Electric Power Planning and Conservation Act.
Blue Sky Block: This charge appears only on the bills of customers who choose to support western region generated wind energy in 100 kilowatt-hour increments - called "blocks" - through the optional Blue Sky program. The total charge depends on the number of blocks a customer purchases each month. Participation in this voluntary program may also help support the development of community-based small-scale renewable energy projects.
Blue Sky Habitat: This charge (in addition to the Habitat Fund charge) appears only on the bills of customers who choose to support a blend of renewable resources equal to their monthly electricity usage through participation in the optional Blue Sky Habitat program.
Habitat Fund: This fixed monthly charge appears only on the bills of customers who choose to participate in the optional Blue Sky Habitat program, which helps fund projects that restore and preserve native fish habitats in Oregon.
Blue Sky Usage: This charge, which appears only on the bills of customers who choose to support a blend of renewable resources equal to their monthly electricity usage through participation in the optional Blue Sky Usage program.
On-peak Summer Energy Charge: This charge is for the electricity usage a Time of Use customer used during on-peak hours.
On-peak Hours: In the winter (November 1 through March 31), on-peak hours are Monday through Friday from 6 a.m. to 10 a.m. and 5 p.m. to 8 p.m., and will be adjusted for Daylight Saving Time. In the summer (April 1 through October 31), on-peak hours are Monday through Friday from 4 p.m. to 8 p.m., and will be adjusted for the return to Standard Time in the autumn.
Off-peak Energy Credit: This credit reflects the number of kilowatt-hours of electricity a Time of Use customer used during off-peak hours.
Off-peak Hours: Any hour that is not an on-peak hour, plus the following holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.
Time of Use Meter Charge: This fixed, monthly fee appears on the statements of customers who elect to participate in the Time of Use program and covers the cost of the Time of Use meter.
Solar Meter Charge: Customers who elect to participate in the Oregon Solar Incentive Program pay this fixed fee for the use of a special meter.
City Utility Tax: This charge is collected on behalf of a city, generally pursuant to a city ordinance. All taxes are remitted to the city requiring the tax for its use.

See Oregon tariffs for additional information

I doubt this will lower your bill any, but you'll at least know what the charges are for.
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