- Report: #1138031
Report - Rebuttal - Arbitrate
Complaint Review: Pacific Steroe
Pacific Steroe40955 Albrae St. Fremont, California USA
Pacific Stereo - Fremont, CA fraud, not complying Graham-Leach-Biley, long hours of waiting, some parts are broken, cannot communicate clearly with, they have alot of reason Fremont California
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I went tPacific Stereo to shop around cd player for my mazda 6. I was always fascinated passing this company. I have not read the reviews before only after when i got home. 3-4 scenarios.
1- i went there around 3:45pm. A guy approach me and gave me a "good and low price for a cd player with usb" and "will only takes 30 minutes to be installed and his guys are ready to take it". I was moved and I agreed to it because its only 30 minutes. I was in a rush to go home that day too. I stupid to believe him. My car was not even inside yet within that timeframes. it took to be inside about 45-60 minutes.
2- while i was waiting, the guy approach me to apply for a quick loan. my $200 i gave him might return to me depends on the amount i get approved. i got approved. i was excited. he was so happy to upgrade me to a better stereo system and offer me also for a good price on car alarm. he sent all information through emails without discussing it with right then and then. he didnt mention the interest rates, the fees, etc. (i found all this through my emails later that evening went i went home and theres no details of what they did or installed)
3- the cd player was upgraded and next thing the kit for the dash is $450 and gave me only $150 for it. they said i have no choice to buy the kit to be installed there. i didnt realize after i went home, that kit is not even fitted right and doesnt look nice and the way is installed is not proper. they broke my heater/fan control button. missing some parts and some electronics like signal light turns blinking quickly.
4- im afraid to go back there to communicate with them and reason with them. they will make excuses etc. since all reports on yelp are all bad.
5- prices there changes every hour or it depends on the people they see. i overheard them with other customers that they gave a quote like a week ago then that day its different price, it went up big time - reason "everything went up". but its only a week. its not like getting gas at the gas station.
6- please investigate on high prices in stereo mostly made in china. investigate how they dont mention fees and interest rates on loan. is it unlawful not to discuss interest rates or leasing agreement? they didnt put any details on the rental agreement of what service they did or what tyope of streo they gave me.
"good price turns to high price and fees", "30 minutes stereo installed turned to long hours". they did not mention interest rates or fees when applying a loan. thats a Rule of the Gramm-Leach-Bliley
This report was posted on Ripoff Report on 04/11/2014 08:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Pacific-Steroe/Fremont-California-94538/Pacific-Stereo-Fremont-CA-fraud-not-complying-Graham-Leach-Biley-long-hours-of-waiti-1138031. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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