- Report: #1065800
Report - Rebuttal - Arbitrate
Complaint Review: Packey Webb Ford
Packey Webb Ford2150 W. Ogden Ave Downers Grove, Illinois USA
Packey Webb Ford They tried to steal $500.00 deposit for a car NOT delivered. Downers Grove Illinois
*UPDATE Employee ..inside information: We're sorry you feel that way about your visit
*Consumer Comment: You totally blew it
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In May 2013, I contacted Packey Webb Ford, because they advertised they had a blue ford escape with the options I wanted in and on this car. They told me it was on their lot and all I had to do was come down and get it. When I arrived, the car was not there, and they said, they could get it because it was at another dealer and it would not be a problem. I was told all I had to do was put down $500.00 cash and that would show good faith on my part and they would have the car on their lot in a couple of days. They could not get the car it somehow went away and they could not find it. However, they told me about the cars they had on their lot and told me since I already gave them $500.00 they would use it towards a car on their lot. I said no, I wanted the car in the color I wanted and I want the options in and on the car as I described to them in previous conversations. Packey Webb refused to give me my money back. I left the dealership, without my $500.00 deposit and I did not have a new car. I contacted the credit card company and told them about the situation. The credit card company said they would get my money back. Packey Webb told the credit card company this was a deposit towards a car purchase. The credit card company did not refund me my money. I went to the dealership on July 9, and again asked/demanded my $500.00 to be returned. I was told by the owner of Packey Webb "I was never going to see that money" and to get out of his business before he has me arrested.
I had to call my lawyer and prove I was going to take him to court and sue him for more than $500.00. He then berated me, demanded that I apologize for asking for the money, and demanded that I say please and thank you to him or no money would be returned. I did neither of these things. I am in communications with my lawyer right now and I am considering my options. It is sad that I would have to threaten a lawsuit before they would even consider giving me my money back. This dealership should be shut down for false advertising, strong-arm tactics, and bait and switch selling, attempted robbery.
This report was posted on Ripoff Report on 07/10/2013 05:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/Packey-Webb-Ford-/Downers-Grove-Illinois-60515/Packey-Webb-Ford-They-tried-to-steal-50000-deposit-for-a-car-NOT-delivered-Downers-G-1065800. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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