Complaint Review: Palm Beach Jewelry - Boca Raton Florida
- Palm Beach Jewelry Boca Raton, Florida USA
- Phone:
- Web: www.palmbeachjewelry.com
- Category: Jewelry Stores
Palm Beach Jewelry Charged Full Price and Shipped Partial Order Failed To Make Good on Full Order Boca Raton Florida
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I ordered two sets of earings as a Christams gift from Palm Beach Jewelry. This was an on-line transaction. I have used Palm Beach Jewely before and had no problems. This was a Gold Jewelry Purchase. When I received the shipment one of the sets of earings was not in the package. I emailed the company and received a "replacement" shipment. When I opened the "replacement" shipment. The package contained a freee gift, a note of apology, and a packing slip, but no earings. The earings in question cost me over $140.00.
I emailed the company again. This time I was pretty upset. I informed them that I wasn't interested in their useless free gift and expected my earings. I received an email from them asking me about the replacement shipment. I responded to their email describing the contents of the package. I then received a reply containing the UPS tracking number of the the "free gift" shipment and a statement basically telling me that there would be no other shipment.
This report was posted on Ripoff Report on 12/20/2014 07:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/palm-beach-jewelry/boca-raton-florida/palm-beach-jewelry-charged-full-price-and-shipped-partial-order-failed-to-make-good-on-fu-1196717. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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