- Report: #1112724
Report - Rebuttal - Arbitrate
Complaint Review: Panda Express
Panda Express150 East Orangethorpe Avenue Fullerton, California USA
Panda Express Store # 0543 Food not given, but charged. Take out food not including fork or napkins. Store Manager Anna very rude and does not speak English well. Fullerton California
*Consumer Comment: Exactly
*Consumer Comment: Is this your first time
*Consumer Comment: What?
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I decided to try Panda Express due to people telling me it is really good. I went in and got my order to go. I told the lady I wanted the 2 item combo plate to go. I tried the orange chicken and the beijing beef. I told them to give me both of them. I paid and left. When I got to the office I realized that they did not give me a fork or napkins. Talk about being cheap and charging ridiculous prices for a tiny quantity of food. I was mad, but I was at my office and had a fork and napkins, so I let it go. Then I open my food and only the orange chicken was in the box. NO BEEF. I called the number and Joanna picked up the phone. I asked for the Manager and she gave it to Anna. Anna barely speaks english. She told me the forks and napkins were at the store and that I should have taken some before I left. I replied that I would have if I knew about it. She then asked for my name so that she would write it down and give me a free entree the next time I came in. After 5 minutes of her not able to get 6 letters right in any fashion, I told her I would call back because I had a customer to attend to. I called back and they picked up the phone and immediately hung up the phone. I tried calling 5 more times and they are now not picking up the phone.
I will not be going to Panda Express ever again. The food was not that good and the portion was a kids meal size of meat. If you want to get ripped off by a cheap company, go see them.
This report was posted on Ripoff Report on 01/03/2014 03:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Panda-Express/Fullerton-California-92832/Panda-Express-Store-0543-Food-not-given-but-charged-Take-out-food-not-including-fork-1112724. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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