- Report: #1138541
Report - Rebuttal - Arbitrate
Complaint Review: Parago Inc.
Parago Inc.700 State Highway 121 Bypass, Suite 200 Lewisville, Texas USA
Parago Inc. Holds funds for 30 days Lewisville Texas
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Parago issues rebate debit cards for different companies - in my case, it was $100 rebate card from purchasing contact lenses.
We attempted to use the card at a restaurant and it was denied because they tack on a 15% additional charge which is not charged, but the card must cover (!). We didn't realize that -- the check total was under $100. As a result of our server trying to run the card 3 times, the funds were held. That's not the server's fault, she was trying to help. O.k. - we should have known about the 15% if we had read the fine print. My complaint is that they will now hold the funds for 30 days even though their systems show that the charge was never put through. I have wasted more time than I care to consider navigating their phone promps just trying to get to a human being. They will do nothing.
This report was posted on Ripoff Report on 04/13/2014 01:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Parago-Inc/Lewisville-Texas-75067/Parago-Inc-Holds-funds-for-30-days-Lewisville-Texas-1138541. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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