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Report: #1334429

Complaint Review: Parkmen*Skin Improve - Internet

  • Submitted:
  • Updated:
  • Reported By: DET — Fredericksburg Virginia USA
  • Author Confirmed What's this?
  • Why?
  • Parkmen*Skin Improve Internet USA

Parkmen*Skin Improve bait you with free in all of the info on their website and then charge you full price Nevada phone number Internet

*Author of original report: Also called SKINnoir

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I kept getting a pop up ad on yahoo for free trial of a skin cream. It stated free, only pay to ship.  After entering all shipping information, it requires a credit card to 'charge for shipping'.  Then, a screen pops up indicating that an eye serum is also added.  You cannot back out of this screen. Additional shipping charges apply, but you don't see this until after the order is placed.

As if that's not bad enough, the company charged my credit card for the shipping on each item (4.95 and 5.95 respectively), as well as a misc .99 charge. Then also charged my credit card 14 days later the full price of each item (84.95 and 89.95 respectively). These prices were no where on the website at the time of the pop up ad 'click here' on yahoo.

When i called the company - the phone number was on my credit card bill - they said that the fine print 'clearly states' that i agreed to be charged for the product if I didn't cancel in 14 days.  They will not refund. The customer service rep read from a script - which means this is a regular call.

Further, these terms and conditions appeared in very fine print as a small pop up screen.  Further, the product created an adverse reaction on my face - adding insult to injury!  As I went back online to find others' experiences with this company, I read repeatedly about situations exactly as I report.  I hope this helps others.

This report was posted on Ripoff Report on 10/21/2016 04:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/parkmenskin-improve/internet/parkmenskin-improve-bait-you-with-free-in-all-of-the-info-on-their-website-and-then-char-1334429. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Also called SKINnoir

AUTHOR: - ()

POSTED: Friday, October 21, 2016

The face cream is sold under the name SkinNoir and there are 14 complaints on this website for this same product under this name.

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