- Report: #1127086
Report - Rebuttal - Arbitrate
Complaint Review: Parks Motor Sales
Parks Motor Sales919 Nashville Hwy. Columbia, Tennessee USA
Parks Motor Sales Dishonest Service Dept. Columbia Tennessee
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I brought my van to Parks Motors service department to determine if I needed a new transmission. I specifically told them that I would not replace the transmission as it was an older van and not worth the expense but I wanted to check and make sure there wasn't a different problem before I scrapped the van all together. They called and told me the problem was an EGR valve and they could replace it for $439. I agreed to the repair, excited that I would not need to buy a new van. When I picked up my van, it ran exactly like it did when I dropped it off.
There's no way they even drove it after the so-called repair. I took it back and told them it wasn't fixed. This time, they determined that I needed a new transmission after all. I believe they knew this from the get-go but wanted to do or say they did another repair in order to receive more money than just the cost of a diagnostic report. They refused to give me my money back, or even part of it, but would deduct the $439 from the cost of a new transmission, which was $2500!!!
I took my van to this dealership because I thought they might be more honest than the average mechanic working for himself. Boy was I wrong. My revenge is that they lost the opportunity to sell me a new van and I have been very vocal about my experience. Shame on you Park's Motors!
This report was posted on Ripoff Report on 02/27/2014 03:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Parks-Motor-Sales/Columbia-Tennessee-38401/Parks-Motor-Sales-Dishonest-Service-Dept-Columbia-Tennessee-1127086. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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