- Report: #679135
Report - Rebuttal - Arbitrate
Complaint Review: Passport to Travel
Passport to Travel4802 Gunn Hwy. Ste 158 Tampa and Internet, Florida United States of America
Passport to Travel Prestige Travel Clubs; Vacation Passport Disgusted and Angry Tampa and Internet, Florida
*Consumer Comment: Also experienced similar circumstances
*Consumer Comment: PTS travel is a scam
*Consumer Comment: PTS Travel
*Author of original report: Updated info on Prestige Travel Services, DBA Passport to Travel
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I found what I thought was a great deal on the internet. 99$ for discounted travel including a 7 day cruise, 7 days in a resort, discounts for all kinds of things promised.
The first warning was when I called to find out how much the "fees" were which a member would be charged, I was told it was impossible to say but eventually after being pressured, the person indicated that a person would pay $300-$400 for a 7 day cruise to Mexico. I signed up for the program and arranged to pay through PayPal.
Weeks pass with no response from the company until one night someone calls to say there has been a problem with my payment so she asked for my debit # and promised the material would be mailed the following day. That was in the end of November.
It is now 01/05/11 and I have not received any response from the company. Good luck locating any working phone numbers or contact information. I have called any and every number associated with this company and left messages, receiving no response. Finally a couple of days ago a woman answered (I think by mistake) and said, "Oh, I have nothing to do with them, I only sell their products." I asked for a phone # or some way to contact the company, and she said she would have someone call me back. Within an hour someone did call back to say they had no record of my payment and no record indicating I should be a member. She said she would look into it and call me back the next day. Needless to say, no such luck.
In checking consumer complaint sites, I find that Prestige Travel Services, located at the same address has complaints filed against them for recruiting people to sell their products. The complaints indicate this is a scam. I believe they have the poor people who bought into the scam (selling travel packages) as the only ones who answer the phone and that they only do that when they mistakenly believe you are going to place an order. By the way, I have called no fewer than 15 times and a real human being never answers, you can only leave messages which will not be returned.
I am going to lodge a complaint against these people on any and every consumer complaint site possible. DO NOT FALL FOR THE SCAM. I suspect they use different names and websites to make it more difficult for people to make complaints.
This report was posted on Ripoff Report on 01/05/2011 03:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Passport-to-Travel/Tampa-and-Internet-Florida-/Passport-to-Travel-Prestige-Travel-Clubs-Vacation-Passport-Disgusted-and-Angry-Tampa-and-679135. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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