- Report: #1133425
Report - Rebuttal - Arbitrate
Complaint Review: Patrick Motors
Patrick Motors519 Washington St Auburn, Massachusetts USA
Patrick Motors Sold me a car advertised as CPO then stuck me with a repair bill two years later saying the car was not Certified. Auburn Massachusetts
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This is pretty simple. I bought a car here that was advertised as CPO. I am not local so I drove fou hours to pickup the car. Two years later I went to my local dealer to have the car looked at and was stuck with a diagnostic bill because the car was never marked down as a certified VW.
I called and spoke to someone at this dealership who kept me waiting for a week to try and get a resolution. My request was simple. Pickup my $130 diagnostic bill and we can call it even since my car's CPO warranty would have expired in the next few weeks anyway because I drive a lot.
I was told this would not happen. I was polite and sent a link showing the original car advertised as CPO. I was even told that even though all cars are advertisied as Certified that does not mean they are. What the hell does that mean?
I will never do business with this dealership again and plan to have a lawyer send a letter not only asking for a reimbursement of the bill, but also a reimbursement for my time and money.
This is really a shame because I had a very modest and resonable request. Running a diagnostic on a car costs the dealer nothing, and could have easily been absored if they'd just called the other local dealer I took the car too and told them there was a misunderstanding.
This report was posted on Ripoff Report on 03/25/2014 08:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Patrick-Motors/Auburn-Massachusetts-01501/Patrick-Motors-Sold-me-a-car-advertised-as-CPO-then-stuck-me-with-a-repair-bill-two-years-1133425. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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