- Report: #1078261
Report - Rebuttal - Arbitrate
Complaint Review: Pat's Small Engine
Pat's Small Engine680 EAST DUAL BLVD ISANTI MN , Select State/Province USA
Pat's Small Engine Placed an order, Credit Card charged and order was never shipped, Cancled after 2 weeks. ISANTI Minnesota
*Author of original report: Think Twice
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Ordered parts for mower on 8/9/13, credit card was billed. One week went by, called. Got a call one of the parts would take 8 to 10 business day to obtail. Called Pats, told them to ship the rest of the order and cancel to one part they were waiting on. Credit card was refunded the amount of the one part. 8/21/13 called Pats my order still has not been shipped. Told them to cancel order and refund my CC. As of 8/23/13 still no refund but a new charge to my CC for the amount of the original order. Customer service person acts like she has no clue as to what is going on.
This report was posted on Ripoff Report on 08/22/2013 06:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pats-Small-Engine/ISANTI-MN-Select-StateProvince-55040/Pats-Small-Engine-Placed-an-order-Credit-Card-charged-and-order-was-never-shipped-Canc-1078261. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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