• Report: #834061

Complaint Review: Paul Bange Roofing

  • Submitted: Sat, February 04, 2012
  • Updated: Tue, March 27, 2012

  • Reported By: Civil Criminal Investigations Fl — Deerfield Beach Florida United States of America
Paul Bange Roofing
7000 Southwest 21st Place Davie, Florida United States of America

Paul Bange Roofing Paul Bange Roofing Reviews Horrible 5 Year Warranty and to a 10% charge to transfer warranty to new owner. Ridiculous policy for a $40000.00 roof Davie, Florida

*REBUTTAL Owner of company: Transfer of warranty

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Paul Bange Horrible 5 Year Warranty, a 10% charge to transfer a warranty to new owner. Ridiculous policy for a $40000.00 roof. Most other reputable roofing companies offer 10 years no transfer fee. Home owners beware. tHATS 4000.00 TO KEEP MY WARRANTY or to SELL MY HOUSE!
I do not understand why the BBB does not help us to register this complaint this is a racket.
Coral Springs - Jan 4, 2012 

This report was posted on Ripoff Report on 02/04/2012 09:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Paul-Bange-Roofing/Davie-Florida-33317/Paul-Bange-Roofing-Paul-Bange-Roofing-Reviews-Horrible-5-Year-Warranty-and-to-a-10-charge-834061. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Transfer of warranty

AUTHOR: Richard Gotshall - (United States of America)

I am writing in defense of the charge for transfer of warranty that our company has in place. Hopefully I can clear up any questions regarding it. We have had this program in place for over twenty years. We have never had any complaints regarding it. It is also located right on the front page of our proposal about an inch away from where the client signs the agreeement so it could not possibly have been a surprise to this particular client. When a house is sold we have no way of knowing it so in order for the new owner to take over the warranty we are called and we come out and re-inspect the roof to make sure everything is still up to par then we transfer the warranty and issue new paperwork to the new owner. In this case $4000 is a lot of money to transfer a warranty, but your average roof does not cost $40,000 dollars either. Average roofs cost from $7500 to $20,000. We would have definetly taken the size of the home into consideration when tranferring this warranty as we would with every client we work for. I'll even give anyone reading this a tip. If you are planning on selling your home, ask the contractor if they would consider transferring the warranty to one new owner within the first year or two. Most contractors will gladly do that. I apologise for what I think is a mis-understanding regarding this report and I hope this clears up how and why tranfers are chargable items not just for my company but for 90 percent of the roofing contractors in the business.  
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