- Report: #1051810
Report - Rebuttal - Arbitrate
Complaint Review: Paws & Claws Animal Hospital
Paws & Claws Animal Hospital2145 W Park Blvd Plano, Texas USA
Paws & Claws Animal Hospital This guy's running the biggest scam EVER Plano Texas
*Author of original report: The good doctor is lying
*REBUTTAL Owner of company: The facts don't match the complaint
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Dr. Messonnier price gouged us on prescription medications. Our 15 yr old cat was diagnosed with hyperthyroidism. He prescribed methimazole AND supplements. For the first bottle of methimazole, one ounce, 5mg/ml, 30 day supply, he charged $62. Dr. Messonnier picked it up at the neighborhood pharmacy and we "purchased" it from HIM.
For the second bottle, two ounces, 60 day supply, he charged us $139.70. Once we found out what pharmacy was being used, we made an inquiry at the pharmacy and were told that the first bottle cost is actually $30.65 (he marked it up 100% or $31) and the second's actual cost is $63.60 (he marked it up 120% or $76). His office manager tells us, unapologetically, That's the price of doing business with us. Oh really? We've NEVER had any other veterinarian do this to us.
Then there were the first two supplements he sold us. Both are Heel products. He charged $30 for one, one-ounce bottle (tablets mixed in water) and $20 for the other. A total of $50 for one ounce each. Checking online, both those Heel products are sold 100 tabs to a bottle at around $25 per bottle and they'd last a LOT longer than what he sold us (we estimate a 4-5 times markup). Then the latest supplement we purchased (for possible bladder/urinary health) was $24.75. Again, a bottle of the same Heel product, 100 tabs, can be purchased online for the same amount and last a lot longer.
After we complained to his office, he then had the NERVE to send us a letter saying he could no longer treat our pets. Wanna know why? Because we caught on to his SCAM of a practice and he didn't want us around anymore. Well, take THIS, "Doctor". We now buy our cat's methimazole at a REPUTABLE veterinary practice for: 200 tablets for $33.60. Try buying it for that at Paws and Claws. You can't!
Run, don't walk away from this money-grubbing so-called vet. Other bad reviews for him on Yelp.
This report was posted on Ripoff Report on 05/17/2013 05:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Paws-Claws-Animal-Hospital/Plano-Texas-75075/Paws-Claws-Animal-Hospital-This-guys-running-the-biggest-scam-EVER-Plano-Texas-1051810. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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