• Report: #838761

Complaint Review: pay pal

  • Submitted: Mon, February 13, 2012
  • Updated: Thu, February 16, 2012

  • Reported By: baystorefront — lake orion Michigan United States of America
pay pal
Internet United States of America

pay pal ebay,paypal SELLER IS BEING RIPPED OFF BY PAYPAL/EBAY Internet

*Consumer Comment: You do have recourse

*Consumer Comment: So sick of the "you must work for XYZ" thing

*Consumer Comment: Did you get the truck back?

*Author of original report: transaction

*Consumer Comment: I am not a paypal employee..

*Consumer Comment: Typical Sorry Response

*Author of original report: you must work for paypal

*Consumer Comment: Question..

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MY EBAY SCREEN NAME IS BAYSTOREFRONT, I HAVE BEEN AN EBAY SELLER FOR 7 YEARS, I SOLD A 2004 F250 TO A EBAY BUYER,PAID 500.00 DEPOSIT,PICKED TRUCK UP FROM AIRPORT HE FLEW INTO 30 MILES FROM MY HOUSE. HES A USED CAR DEALER!!  SIGHNED ALL PAPERWORK ITEM WAS AS DESCRIBED, 17 DAYS LATER PAYPAL INFORMS ME HE DISPUTED CHARGE TROUGH HIS BANK! HIS WIFES A BANK MAMANGER! I DIDNT NO THIS, STATES FRAUD HE NEVER PURCHASED TRUCK, I FAX ALL SUPPORTING PAPERWORK TO PAYPAL,THAT HE DID PURCHASE TRUCK! THEY ASKED ME TOO FAX PROOF, WICH I DID, 5 TIMES, WELL NOW THEY STATE, I OWE THEM 500.00 DOLLARS BECAUSE BUYER IS NOT COLLECTABLE, I SOLD TRUCK JAN 6TH .  33 DAYS LATER, THEY COMMING AFTER ME FOR 500.00 DOLLARS! THERE RUDE, AND CLAIM PAYPAL HAS NOTHING TO DO WITH E-BAY.   HELLO, THATS A LIE, AS A SELLER, I WILL NO LONGER SELL ON E-BAY, YOU CANT LEAVE NEG TO BUYER WHO DOSE NOT PAY, OR WHO LIES ABOUT RECEIVING ITEM, EBAY AND PAYPAL ARE NOW THE WORST SITE TO SELL AS A SELLER, TRUST ME! THEY ARE NOW CLOSING MY ACCOUNT OF 7 YEARS AND 1134 POSITIVE FEEDBACK, BECAUSE I REFUSE TO PLAY THERE ABUSE OF SELLERS! I RECENTLY PURCHASED AN NATNAST SHIRT FOR 195.00! I STATED IT WAS NOT AS DESCRIBED, I WAS REFUNDED MY MONEY FROM PAYPAL, EVEN NO IT WAS BULLSHIT, I CONTACTED SELLER TO TELL HIM WHAT HAD JUST HAPPEN, TO PROVE A POINT,  HE STATED HE HAS HAD 93 CLAIMS OF THE SAME NATURE, AND IS NOT SELLING ON E-BAY! TRUST ME SELLERS, EBAY BUYERS ARE ON TO THE SCAM, TRUST, ME, ! PLEASE DONOT SELL ON EBAY! YOU WILL BE SCREWED! AND THEY DO NOT CARE. WHY CANT SELLERS LEAVE NON PAYERS NEG, BECAUSE ITS GOOD FOR STOCK RATINGS! E-BAY IS THE THING OF THE PAST! 

BAYSTOREFRONT   EBAY NON MEMBER     SEE YOU IN COURT!

This report was posted on Ripoff Report on 02/13/2012 10:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/pay-pal/internet/pay-pal-ebaypaypal-SELLER-IS-BEING-RIPPED-OFF-BY-PAYPALEBAY-Internet-838761. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 6Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

You do have recourse

AUTHOR: Robert - (U.S.A.)

your right makes no sense, this was my point, buyers  know now, there is no recourse for sellers
-
Based on the one side of the story, it appears as if you were scammed by the buyer.

You can file a suit against the buyer for the $500 that they charged back.  They would then have to explain to the judge why they did this when you have signed documents stating they bought the car, the positive feedback left on Ebay.  If they can't explain away the charge back the judge should rule in your favor. 

The problem with this..you generally have to file in his jurisdiction.  If it is far away it is generally more of a hassle than it is worth, and that is what they buyer may be hoping.  But depending on the situation you MAY be able to go after them for any costs involved in filing the suit as well.
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#2 Consumer Comment

So sick of the "you must work for XYZ" thing

AUTHOR: Steve - (USA)

OK, didn't even bother to read the complaint (this board just gets too depressing sometimes), but do you really think a mere employee of a huge company would give two sh1ts about what you post on here? Do you think your post has such an impact that they create fake accounts to save their company from your skewering criticisms? 

God I hate this site. Yet I stay.
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#3 Consumer Comment

Did you get the truck back?

AUTHOR: Ronny g - (USA)

I assume you did or would have stated it but what it seems happened is the buyer paid the deposit using paypal but then was able to reverse those charges since his wife is a bank manager? If that is the case then yes, you got screwed but when you sell on eBay you have to investigate buyers as well. Did the buyer have a history of buying vehicles on eBay and how was his feedback? And what was the reason he gave paypal for wanting to return the truck and have the funds from his deposit reversed?

Your original report seems to imply the deposit was a fraud. That is not the same as it being a legit deposit that got charged back. Did the buyer have any legit reason to want to return the truck? I only ask because what did he have to gain by paying a deposit, taking the truck and then wanting to return it?

This seems more to me like a bad transaction by either the buyer negating his commitment, or the truck was not as described and for some reason Paypal will not go to bat for you. No way to see what Paypal really did wrong unless the buyer was returning the truck for an invalid reason.
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#4 Author of original report

transaction

AUTHOR: baystorefront - (United States of America)

It is very simple, buyer bought the truck, buy now, paid a 500.00 deposit, picked up the truck with a cashiers check for difference, after he purchased,left positive feedback,signed my form i have buyers sign,stating item as described no issues! ( short version ) 23 days later, from him picking up the truck,they claimed the buyer reversed the funds at his bank ( which we now find out his wife is the bank manager ) which now paypal has no recourse to go after him ( which why is this my problem , i don't no ! ) the person is no longer using paypal he claims ?? after finding out this happen, buyer has stopped communicating with me! he screwed paypal, any one can go to there bank and reverse charge, i no because i have called my bank manager to confirm this! now paypal has frozen my account, and are not willing to do anything for me but to call me and ask me for 500.00 dollars which i only recieved 478.00 after fees!

your right makes no sense, this was my point, buyers  know now, there is no recourse for sellers, and if you think there is, you have a rude awaking coming, i just hope its only a small amount!
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#5 Consumer Comment

I am not a paypal employee..

AUTHOR: Ronny g - (USA)

Actually I wish Paypal would respond to reports but they never do. So all we have to go on is your side. I use ebay and paypal often for over 10 years so if they are a scam I would like more information.

Now you say he purchased the truck and you got a charge back 33 days later. A charge back from whom? Paypal? If so they need to give you a reason. What was the reason they gave you? If the buyer claims he never purchased the item what are they charging back? That money had to come from somewhere and the buyer had to click "buy it now" and agree to purchase it. Are you saying eBay and Paypal have no record of this?

For lie number 2 who is claiming the deposit was a fraud? Wouldn't the buyer have to pay the deposit before paypal or eBay would even inform the buyer he/she won the item or inform you the item has sold?

Has far as lie 3 I have no idea why a buyer would say the item was not as described but then deny purchasing it. How would he know the item is or is not as described if he did not purchase it?

Look, eBay and paypal are not for everyone. There are sellers that claim they got screwed, and buyers that claim they got screwed Heck sometimes paypal and ebay mess up and lose lawsuits too....they are not perfect either. But the bottom line with disputes is that Paypal sometimes has to decide who wins or loses and will tell the party that loses the dispute in plain English why they lost. I have not seen you post anything that makes an ounce of sense or why I should fear getting scammed by them as a seller. So I am curious. All I am getting is rantings that make no sense whatsoever. Do you know how many cars and trucks are sold a day on eBay and never have something like this happen? I bet thousands. 

How much did you know about this seller before you sold it to him and what was the form of payment? I think you may have messed up somewhere in this transaction and can do a lot more good telling us that then just accusing paypal who really had nothing to gain from this at all. They make money when transactions are successful, not by charge backs and closing accounts so this is why it makes no sense at all.
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#6 Consumer Comment

Typical Sorry Response

AUTHOR: Jim - (USA)

Whenever the OP has little going on upstairs and cannot possibly dispute someone knowledgable giving advice, "You must work for them" is the response. I'm impressed. Yes sir!
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#7 Author of original report

you must work for paypal

AUTHOR: baystorefront - (United States of America)

First i have 2 ebay accounts,

total selling over the items i state!

it was a buy now, he purchased truck, 33 days later , im getting a charge back from paypal stating he never purchased the item! lie number one, lie number two, claims deposit was fraud he didnt make the deposit  ! lie number 3 ! why in the hell would i sell a truck on ebay on jan6th, and have a charge back on the 26th when item was as described, and the buyer lied to paypal, that he never purchased, faxed 5 docs to prove he did, the only thing fishy here is you, paypal employe.

baystorefront ( paypal is a scam )
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#8 Consumer Comment

Question..

AUTHOR: Ronny g - (USA)

First I can only find 505 feedbacks with that username and only 39 in the past 12 months. I do not notice too many vehicle sales in that time period.

But my question is what did you except as form of payment? I have bought and sold a few vehicles with ebay and use escrow.com to protect the transactions. Paypal is not going to cover any poor decisions a buyer or seller makes but will review disputes and come to a conclusion. If you went outside of their rules you can get shafted.  And didn't the buyer have to purchase the truck on ebay motors and either win a bid or select "buy it now"? Something is fishy with the report.

And the example with the Natnast shirts sounds like a crock too.  You state you demanded a refund for item not as described to prove a point. Then you state ""HE STATED HE HAS HAD 93 CLAIMS OF THE SAME NATURE, AND IS NOT SELLING ON E-BAY!"

Well if he was not selling on eBay how did you find the shirt there?...and heck yeah if he had 93 claims of "item not as described" I would hope to protect buyers they should have closed his eBay account a long time ago.
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