- Report: #1142652
Report - Rebuttal - Arbitrate
Complaint Review: Payless Car Rental
Payless Car Rental5301 McCoy Road Orlando, Florida USA
Payless Car Rental Overcharged. Fraud. Ripped off Orlando Florida
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They overcharged for insurance that was needed. Did not credit gas that was left in tank and charged a toll fee 2 monthes later
1. On January 11th I arrived at Payless car rental. I got greeted by the Manager Hussien?? he was very rude. He stated that I had to have the insurance that payless provides or I could not take the car. Which was a lie. I want a refund on this. I had coverage on my own personal insurance.
2. He gave me an option not to fill up gas and they do it when I brought car back for return. At that point they would only charge what was used and a refund would be submitted. This never happened. I called several times and was left on hold.
3. 3/31/14 - I received a charge on my debit card or $15.75. When I called this 3rd party toll place. They stated I went through a toll. Which is a lie. They said they have it photographed. I asked for copy and they would not provide.
1866-285-6265 is the phone number
This report was posted on Ripoff Report on 04/29/2014 10:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/Payless-Car-Rental/Orlando-Florida-32812/Payless-Car-Rental-Overcharged-Fraud-Ripped-off-Orlando-Florida-1142652. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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