- Report: #1122565
Report - Rebuttal - Arbitrate
Complaint Review: PayPower Visa
PayPower VisaP.O Box 17837 Reno, Nevada USA
PayPower Visa Blocked my account Reno Nevada
*Consumer Comment: The IRS has a problem depositng funds to ANY financial instrument that doesn't have the same name(s) as the tax filing.
*Consumer Comment: MEEE TOOO
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I did my income taxes through TaxAct this year and opted for the prepaid Visa instead of the paper check. I recieved the card on 1/30/2014, activated it and set up my password. The IRS informed my that my refund would be on the card no later then 2/12/2014, but when I checked it today 2/10/2014 the automatic service said that my money was there. So I went to the ATM and withdrew 20.00 with no problem, but when I went to make a purchase not even 5 mins later, I was told my card was declined. I've tried calling the 800 number at least 20 times in a 10 min period, and each time after putting in the information they asked for, it keeps saying that the phone number was invaild or incorrect. So I proceeded to check on the website only to be told that there was a block on my account. This is not acceptable and it will not be tolerated. Before I knew this was goning to happen, I set up direct deposit with my payroll checks, so now I'm scared that I wouldn't be able to access any of my money. This there anyway possible to get this handled before I get the BBB involved?
This report was posted on Ripoff Report on 02/10/2014 02:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/PayPower-Visa/Reno-Nevada-89511/PayPower-Visa-Blocked-my-account-Reno-Nevada-1122565. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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