- Report: #1122682
Report - Rebuttal - Arbitrate
Complaint Review: Paypower(MetaBank)
Paypower(MetaBank)10615 Proffessional Circle Suite 102 Reno, Nevada USA
Paypower, MetaBank, Blackhawk Network Customer Service Department 6220 5918 Stoneridge Mall Rd Pleasanton, California 94588 Scam, Stole, Unresponsive Reno Nevada
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On January 23,2014 I filed my state and federal taxes. I requested them to be direct deposited on my Paypower Prepaid card. I got a notification from IRS stating my funds had been deposited on February 7,2014. I am currently attempting to rebuild my credit so I was unable to open a bank account. In the Paypower terms and agreements it states that u can withdrawl atnahy bank with the Visa logo. I went inside thinking I could withdrawl up to 2500 after being denied inside bank I called the (888) 633-9432 and spoke with a female who assured me I could withdrawl up to 2500 a day. After being denied the withdrawl amount I called the (888) number and spoke with a male who told me I was allowed a daily cash withdrawl limit of 500 with a spending limit up to 3000.
The first machine I went to on Friday 7,2014 I was able to take out thr full 500 as well as use my card for cash purchases with cash back. On the next day Saturday I attempted to withdrawl at the ATM, but my card was declined I was still able to make cash purchases until today February 10,2014 I attempted to withdrawl at ATM but was declined I tried to make a purchase and my card was declined as well.
When I call the (888) 633-9432 number afterbit asks for card number zip code, expiration date, and phone number it puts me on hold then says "Please call back another time" I doht know what to do or even who to call.
This report was posted on Ripoff Report on 02/11/2014 12:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/PaypowerMetaBank/Reno-Nevada-89521/Paypower-MetaBank-Blackhawk-Network-Customer-Service-Department-6220-5918-Stoneridge-Mal-1122682. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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