• Report: #715815

Complaint Review: PC Care 247

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  • Submitted: Sat, April 09, 2011
  • Updated: Sat, April 09, 2011

  • Reported By: Abigail — Eustis Florida United States of America
PC Care 247
, Select State/Province India

PC Care 247 deceptive, inducing fear, threating doom, destruction, urgency, railroading, rapid speech, no time to think India

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I was trying to install McAfee on my computer and couldn't use my password, so I first emailed them, then called them with a number I got from Google.

A man came on and said my problem was so severe it had to go to a special division of McAfee, "Level 3 Technicians".  He added that it was so bad, Office Depot or the Geek Squad couldn't fix it.  Not even buying a new computer would fix it, BUT he could fix it.  He ran screens on my computer showing that I had 80 programs running even as we spoke.  He showed me lists that "proved" 4 foreign countries and 7 states had people using my signal as we spoke.  

He talked so fast, I couldn't think.  He said I could take out this special protection for 2 years for $400.00 or 5 years for $500.  I think I was in panic mode and I was rapidly calculating other options.
He was very insistent and really scared me and convinced me of all sorts of impending dangers.

Because I had called the McAfee number I had gotten from Google, I thought I was dealing with a reputable company, so, dumb me, I said OK. 

Now our computer is unusable and we have spent HOURS of 4 of the last 5 days sitting in front of it talking to India.  I am physically sick.

I am praying that my credit card can help me with this scam.  As a retired school teacher, I cannot afford a mistake like this.  Caveat Emptor.

This report was posted on Ripoff Report on 04/09/2011 12:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/PC-Care-247/-Select-StateProvince-/PC-Care-247-deceptive-inducing-fear-threating-doom-destruction-urgency-railroading-715815. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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