• Report: #1036761

Complaint Review: pc cleaner pro

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Thu, March 21, 2013
  • Updated: Sun, March 31, 2013

  • Reported By: porthome — muskoka Ontario
pc cleaner pro
pccleanerpro.com Internet United States of America

pc cleaner pro safecart PC Cleaner Pro is a scam Internet

*Author of original report: PC Cleaner - Safecart

*UPDATE Employee: SafeCart Charge

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

PC Cleaner Pro is a scam, or worse. I fell for it, especially the part about having to call a number to have the software 'activated'. A nice chap in the far east took remote charge of my system to install the 'activation program", which I now suspect also altered a few key registry items. He then did a strong sales job by showing me all the alleged crap infesting my machine, and offered 'Microsoft approved service' for amounts ranging from $100 to $300 annually. I smelled a rat, and declined. However, my system has been working worse since then, and I have taken a month to find and correct some strange problems. I'll just bet if I had called back, for only $100 or so some bright support guy
could have miraculously fixed the problems in no time (because he would know where the bugs were planted).

In addition, I paid for the product through PayPal, and did not immediately notice that the transaction was routed to another company called SafeCart,  so when I received my Paypal invoice I noticed I had been automatically subscribed to a 'service' which would renew annually at the same price unless I unsubscribed. But I could not do so, even by following their instructions. Fortunately, I found, in an obscure place, a contact number for SafeCart, and they immediately refunded my payment. I believe they know they are complicit in this fraud and very quickly offer money back.

This report was posted on Ripoff Report on 03/21/2013 01:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/pc-cleaner-pro/internet/pc-cleaner-pro-safecart-PC-Cleaner-Pro-is-a-scam-Internet-1036761. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on pc cleaner pro

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

PC Cleaner - Safecart

AUTHOR: porthome - ()

It is still not clear to me why the PC Cleaner software organization, under the guise of initiating a Paypal payment transaction, routes it instead through SafeCart - who add an unwanted, unauthorized, and potentially expensive service - which you must opt out of if you can figure out how - before creating a PayPal transaction. Even if SafeCart is a reputable company, the process is deceptive and dishonest.  PC Cleaner is offering a useless, possibly fraudulent service, and SafeCart is complicit in the process.
Respond to this report!
What's this?

#2 UPDATE Employee

SafeCart Charge

AUTHOR: CustomerSupport - ()

Hello,

SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at customerservice@safecart.com.

Warm regards,

Kristy
SafeCart Customer Service
www.SafeCart.com
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory