- Report: #1088886
Report - Rebuttal - Arbitrate
Complaint Review: pc pitstop
Good luck canceling PC pitstops auto renew rip off impossible to concel internet Internet
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Good luck trying to cancel your auto renew with PC pitstop- while they use your order number and order date for thier auto renewal, they don't send it to you when they send you the email saying they just autorenewed on your credit card. That way, you don't have the information you need to cancel your auto renewal. They provide no way to get your order number (mine was from two or three years ago) or the date of the order. then they say request a refund and you can't request it without those two pieces of information.
Then you can search thier site for an hour trying to find anything that allows you to contact them for a refund - once you find it, they demand your order number and date of order- betcha don't have that so PC Pitstop just just autorenews you again!!
While you can get most of thier services free at other sites, they appear to make it nearly IMPOSSIBLE to cancel your auto renewal!
Jim Mount Gilead Ohio
This report was posted on Ripoff Report on 10/02/2013 09:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/pc-pitstop/internet/Good-luck-canceling-PC-pitstops-auto-renew-rip-off-impossible-to-concel-internet-Internet-1088886. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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