• Report: #780965

Complaint Review: pccare247.com

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  • Submitted: Sat, September 24, 2011
  • Updated: Sat, September 24, 2011

  • Reported By: Pauline — Delta British Columbia Canada
pccare247.com
1225 franklin st.garden city new york Internet United States of America

pccare247.com THOUGHT I WAS CALLING MCAFFEE NUMBER BUT ENDED UP WITH PCCARE 247 AND BIG CHARGE ON MYCC gurgaon, Internet

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   Sept15, I  found my virus protection from McAffe was not working I went to the customer support page on McAffee and tried to click on the tech support , somehow because that would not work I was redirected to a phone number which I called .
 I thought I was with tech support from McAffee and a have since found out that McAffee does not use this company so how did I end up with 247 pccare? I was not having any computer problems other than my virus program not working and now I have paid this company $499. on credit card which I cannot afford for a protection plan that I feel I was pressured into because I had someone on my computer showing me that I had a trojan hacking on my system.
 I guess I am pretty gullible and not very knowledgeable about these things but I also thought I was with someone from McAffee so I was deceived,I guess I should have cut things off there and done a little research but this guy was pretty convincing at the time and it felt rather urgent so I consented to pay the price , now it is not feeling right to me, I think some how this was a setup & I was targeted with something that I did not need and I allowed this organization full access to both of my computers because I thought that I was with the tech people from McAffee .
     So  how did I get 247 pccare when I thought I was with McAffe and why do I need a $499. 2year  protection plan from a company that I feel misled me and possibly created the problem in the first place.
 This is an edited version of one of the emails that I sent to pccare, also sent a number of en queries to McAffee ,they claim to know nothing about this company but I suspect they know lots from all the complaints that I see here.

This report was posted on Ripoff Report on 09/24/2011 09:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/pccare247com/internet/pccare247com-THOUGHT-I-WAS-CALLING-MCAFFEE-NUMBER-BUT-ENDED-UP-WITH-PCCARE-247-AND-BIG-C-780965. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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