• Report: #1112875

Complaint Review: pccaresupport

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  • Submitted: Sat, January 04, 2014
  • Updated: Sat, January 04, 2014

  • Reported By: Andrea — Los Angeles California
pccaresupport
2483 n canyon road provo, Utah USA

pccaresupport, isaac westwood, ryan westwood, mark utterback, david griffin The company runs a scam and claims to clean up your computer remotely. provo Utah

*UPDATE Employee: Sorry For Your Misunderstanding

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Pccare support scammed me for $214.99, claiming to clean up my computer remotely.  I realized my mistake before any service was provided and asked for a refund.  They hang up the phone.  They have been reported to AMEX and federal authorities.


This report was posted on Ripoff Report on 01/04/2014 09:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/pccaresupport/provo-Utah-84604/pccaresupport-isaac-westwood-ryan-westwood-mark-utterback-david-griffin-The-company-r-1112875. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Sorry For Your Misunderstanding

AUTHOR: PcCareSupport - ()

It would seem that there may have been a misunderstanding. If no service was preformed how do you know that we are a scam. We are a legitimate company that provides a great service to those with computer issues. Had you continued with us, you would have seen that we provide the service as described. Once you involve your bank or credit card company and issue a chargeback there is nothing more that we can do for you. All communication then goes through them and us. I am sorry that your call was disconnected during your conversation with us. Please be assured that the only reason one of our representatives would terminate the call would be due to verbal abuse. Your call may have simply dropped. We are sorry that you had a negative experience with us and hope that you were able to get the support you needed.    

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