- Report: #1119917
Report - Rebuttal - Arbitrate
Complaint Review: PDCollection
PDCollection8306 Mills Drive Suite 124 Miami, Florida USA
PDCollection PD Collection They accepted my return, then refused to send replacement or refund and stopped answering messages. Miami Florida
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PDCollection shipped me a jacket that was very small. I contacted them to see if I could get an exchange - and they were happy to help, claiming a commitment to excellent service. I let them upsell me another $70 plus shipping to build a new jacket to my custom measurements, plus consideration for expedited processing. I returned my jacket, paid the additional money, and waited.
Weeks passed and nothing was sent. When pressed, they (Phil, Felipe Pimentel) would offer vague excuses and no guarantee of if/when the jacket would arrive from the factory or be sent to me. Eventually I realized I was being scammed and demanded a refund. That was when they started to ignore me completely. They kept the jacket, kept my money, and wrote me off.
This report was posted on Ripoff Report on 01/31/2014 01:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/PDCollection/Miami-Florida-33183/PDCollection-PD-Collection-They-accepted-my-return-then-refused-to-send-replacement-or-r-1119917. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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