• Report: #1104279

Complaint Review: Pearson Vue

  • Submitted: Wed, December 04, 2013
  • Updated: Wed, December 04, 2013

  • Reported By: Mike — Chantilly Virginia
Pearson Vue
5601 Green Valley Drive Bloomington, Minnesota USA

Pearson Vue Cisco Learning Center Testing business is really a money making scam Bloomington Minnesota

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I took an on-line Cisco Telepresense Field Engineering course through the Cisco learning center. Once completed there is an exam required to get your certification for this course. When you register for the course it states very clearly "Attempts Allowed: Unlimited" and the price of the exam is $65. The test is 55 questions and you have a time limit of 60 minutes to take the exam. The course is an on-line course. There are no off-line study materials available for the course, no books you can buy, no practical exercises to help reinforce the lecture given in the on-line course, no study groups available. You just listen to approximately 2 1/2 hours of lecture and then immediately take the exam after. There is so little time given to answer all of the questions on the exam that there is not enough time to look at your study notes when trying to answer the questions. [continued below]....

..... But I was not worried because I had "Unlimited Attempts" to pass the exam at $65. On my first attempt I failed the exam. So I re-studied the materials again. When I attempted to reschedule the exam I was asked to pay another $65. This is blatant false advertising. When you go to a resturant and they are promoting "unlimited shrimp for $10.99" you expect to pay just $10.99 and you get all you can eat shrimp. However this course exam was advertised to have "unlimited attempts" at a price of $65 however it is really only 1 attempt at a price of $65. Why even state that you get unlimited attempts when you really only get 1 attempt. Pearson Vue, the testing branch of the Cisco learning center has cleverly structured their testing business as a money making scam. You tell people that you get unlimited attempts for $65, make the time limit so small as to make it near impossible to pass the exam, and then charge a full $65 for every attempt at passing the exam. This is clearly structured to make money under the guise of "education".

This report was posted on Ripoff Report on 12/04/2013 11:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/Pearson-Vue/Bloomington-Minnesota-55437-1099/Pearson-Vue-Cisco-Learning-Center-Testing-business-is-really-a-money-making-scam-Blooming-1104279. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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