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Report: #1057637

Complaint Review: Pentagroup Financial LLC - Houston Texas

  • Submitted:
  • Updated:
  • Reported By: Deborah — LONG BEACH California
  • Author Not Confirmed What's this?
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  • Pentagroup Financial LLC 5959 Corporate Drive Suite 1400 Houston, Texas USA

Pentagroup Financial LLC Pentagroup failed to verify who they were providing services to, and placed an erroneous collection debt on my credit report. Houston Texas

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On 4/1/12, Pentagroup placed a collection debt inmy credit report.  Problem, it was not my debt.  They then sold rights to the debt to another collection agency,  Fast forward, on 6/11/13 I was notified of the debt.  After doing a credit check, I discovered what Pentagroup had done.  It took a whole day to obtain a email address for them that was legit.  I sent emails to both agencies, here's the response from Pentagroup.

  Leveringen til folgende modtagere eller grupper mislykkedes:

clientservices@pentagroup.com

Den indtastede e-mail-adrese blev ikke fundet, kontroller modtagerens e-mail-adresse, og prov at sende meddelelsen igen.  Hvis problemet fortsaetter, skal du kontakte helpdesk.

They have refused to send a response in English, despite my request.  I'm sure they were They were speaking English when they contacted Transunion.  Can't get them via phone. or internet.  They'made money selling the debt, and have now move on leaving me to resolve the issue. 

I don't know what was said in their e-mail, but I know it's nothing compared to what I've said about them.  

This report was posted on Ripoff Report on 06/08/2013 11:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pentagroup-financial-llc/houston-texas-77036/pentagroup-financial-llc-pentagroup-failed-to-verify-who-they-were-providing-services-t-1057637. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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