- Report: #820384
Report - Rebuttal - Arbitrate
Complaint Review: People Helping People
People Helping Peoplewarner center woodland hills, California United States of America
People Helping People (PHP) REVIEW: PHP Financial Services: Commitment to customer satisfaction. Research of its financial products & business opportunity. PHP implemented strategic changes to insure client satisfaction and associate success.
*UPDATE: Recognized by Ripoff Report Corporate Advocacy Program as a verified safe business service PHP recognizes complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. Clients should feel confident & secure when doing business with PHP.
*Consumer Comment: Anyone can post negative comment, but can you post a positive comment?.
*Consumer Comment: Dear Julius Hammond
*UPDATE Employee: Before you Judge please know what you are talking about!!!
*General Comment: People Helping People Scam? What?
*Consumer Comment: Hello Mr or Mrs Anonymous. I'm more than happy to help find the right information.
*Consumer Comment: Andre & Paul P are hoping to make money off you with PHP
*Consumer Comment: Don't be so quick to judge, without having all the facts.
*UPDATE Employee: Don't be so quick to judge, without having all the facts.
*General Comment: Credibility - People Helping People - Scam
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Editors UPDATE: Positive rating and recognition has been given to People Helping People; PHP Agency for its commitment to excellence in customer service.
Ripoff Reports discussions with PHP have uncovered an ongoing commitment by the company to total client and associate satisfaction. This means that clients and associates can expect that the company will work towards finding a mutually satisfactory resolution to any complaints or concerns. PHP listens carefully to complaints and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.
PHP is committed to mutually beneficial relationships with all of their clients and business trainees past, present and those in the future. PHP has joined the Corporate Advocacy Program because they are committed to resolve any and all client and associate issues. PHP's founder and CEO, Patrick Bet-David stated, We take it very seriously to serve the client properly 100% of the time and consider them a part of the PHP family
After speaking with the management at PHP and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give PHP a positive Rating. Patrick Bet-David, the Founder and CEO of PHP, stated We carefully consider all client complaints as constructive criticism and use them as tools to improve. Our clients and associates are the face of our business and their satisfaction is of the utmost importance. We value them above all else, and look forward to continually improving so that their experiences with PHP remain strong, consistent and positive. We are not perfect and given the number of agents and clients we have, naturally there are complaints about unsuitable agent conduct but we have always and will continue to resolve such complaints and take appropriate action against any agents who are found to have conducted themselves improperly or unethically.
In an effort to minimize complaints about the $150 to get started as a PHP associate, PHP requires that all of their directors and associates reinforce that the $150 is for the initial training only. PHP also offer a 72-hour full-refund period.
Patrick Bet-David told Ripoff Report that the PHP business model to build a business is referral based. This approach to develop referrals and clients through an agents warm market has allowed the company to share information about financial concepts to a very broad group and is the core of their success. Patrick also stated they have strict restrictions on cold calling and marketing tactics to meet all compliance issues. We work hard with our agents to avoid any miscommunication that could result in a complaint.
PHP has pledged that improper or unethical behavior by their associates is severely condoned. There are bound to be instances of unsuitable agent conduct due to the number of agents and clients they have, but appropriate action is and will always be taken to resolve any complaints.
Most importantly, PHP recognizes that complaints posted on Rip-off Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Rip-off Reports Investigation PHP has made organizational changes allowing its clients and associates a more streamlined approach to problem resolution and a commitment to a positive experience. ??
In summary, after Ripoff Reports review, which included discussions with Patrick Bet-David and some associates, Ripoff Report is convinced that PHP is committed to quality delivery of services resulting in total client and associate satisfaction.
Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, its a long name for a program that does a lot for both consumers and businesses alike.
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,.. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
SPECIAL NOTE ABOUT THE REPORTS THAT WAS FILED ABOUT PHP:
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every person who filed a complaint so they can make things right with them. In order to confirm that the former client or associate's complaint was resolved, Ripoff Report emailed the authors of all complaints filed about People Helping People; PHP Agency to ensure all clients and associates that contacted us back were in fact taken care of when they responded.
Be sure to see the several video testimonials about PHP can be viewed online on YouTube.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
People Helping People PHP dream stealers woodland hills, California
I want you all to know that this company is not what they tell the world they are. They are only interestred in getting you to join and then to recruit others to join. They could care less if you ever get to make money. They charge $150 to join, this is money that only goes to the corporate office. They send you out a box filled with maybe 50 dollars worth of sales material and a couple of books. Most people have been with the company since it was part of WFG and still have not made any money. One of the MD hired over 800 people on his team in 2011 and only 70 or 80 come to meetings and of those only 25 or 30 write business. On their leaders board where they show all the people who wrote business only 250 agents a month write business out of over 5000 agents, The insurance business is a great business but I would not do it with this company. You are better off getting your license and signing up with a broker where you will make 80% of what they get paid not 30% of that 80%.
This report was posted on Ripoff Report on 01/09/2012 11:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/People-Helping-People/woodland-hills-California-/People-Helping-People-PHP-REVIEW-PHP-Financial-Services-Commitment-to-customer-satisfa-820384. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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