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Report: #398264

Complaint Review: People Pc Inc. - Atlanta Georgia

  • Submitted:
  • Updated:
  • Reported By: BELLOWS FALLS Vermont
  • Author Confirmed What's this?
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  • People Pc Inc. 1375 Peachtree St., Level A Atlanta, Georgia U.S.A.

People Pc Inc. Continued charging my credit card after I called to cancel service Atlanta Georgia

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I contracted the Internet Service Provider People Pc for a couple of months while I was in Miami, Florida on a family emergency.

In December 2007 I called the 800 number to cancel the service due to the fact I was moving out of the state of Florida for good. I already had a competitive service at my home state and did not needed their services any longer.

I ask the person numerous times if this was all I had to do, the answer was yes.
Months pass and I never heard from them anymore by mail or e-mail. So I considered the matter closed.

On December 2008 while balancing my bank account I found a People Pc charge on the account. After further research I came across that People Pc have been charging my account all along. They never canceled the service.

When I called People Pc their rep keep asking for a confirmation number. When I called People Pc for the cancellation call their rep never mentioned any confirmation number even thou I asked numerous times.

While on the phone with the rep at one point he covered the phone mike and I could hear him laughing.

It shows that People Pc have no regard for customer service. I guess it is funny to them to Rip Off the customer.

Greg
BELLOWS FALLS, Vermont
U.S.A.

This report was posted on Ripoff Report on 12/05/2008 01:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/people-pc-inc/atlanta-georgia-30309/people-pc-inc-continued-charging-my-credit-card-after-i-called-to-cancel-service-atlanta-398264. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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