ED Magedson – Founder
peoplelookup.com500-108th th av ne #1660 Bellevue, Washington United States of America
I ordered one $7 report to find and old high school friend in June. In October I got an email saying that I had additional lookups that I could use. In January I got another one, and read it more closely.
It mentioned that my credit card would be charged. Did it mean if I used the service, or was it charging whether I used it or not. I logged in an found that they had been charging me $19.95 a month ever since June! I am sure that I did not sign up for this.
I canceled my account on line, then I called 866-974-6185. After several minutes of waiting, I talked to a friendly person, who finally agreed to reverse a month of charges, but no more than that. She sent me a copy of the screen that I theoretically clicked on, but I am sure that I would not have done that.
I think their screen is designed to confuse you into selecting a subscription. They said that they have been sending me two emails a month, but I can not find them. (Did they design them to get blocked by spam filters?) They said that the charges were clearly indicated, but I missed them. I should have been smart enough to see them in my credit card bill.
This report was posted on Ripoff Report on 01/24/2011 12:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/peoplelookupcom/Bellevue-Washington-/peoplelookupcom-Intelius-Charged-for-a-monthly-subscription-I-did-not-ask-for-Bellevue-W-686194. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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