- Report: #1089928
Report - Rebuttal - Arbitrate
Complaint Review: PeoplePC firm's business procedures
PeoplePC firm's business proceduresEarthLink, Inc., 1375 Peachtree Street Atlanta, Atlanta, Georgia USA
PeoplePC firm's business procedures - doesn't tell what are you getting if you have a problemactual product - Mr. Johnson & customer service rep Not looking to help a client but only try to keep all money possible. I agreed for ONE charge to mychecking all group lied until I found it was automated Atlanta Georgia
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I decided to get the service of PeoplePC for only 7.49 for 3 month and I could quit anytime without any penalty since there was no contract. The software arrived but I NEVER installed their software nor did I ever access their site for internet.
Looking over my checking account I saw a charge of 11.46. I called PeoplePC why I was being charged since I came in on the promo 3 months for 7.49. Sales also informed me that if Norton utilities was instated to would stay unlock. He indicated that it is like a magazine, you will be charged until you cancel.
I asked again why was my account charged because I DID NOT authorize it. Finally, he admitted billing is totally automated and that when you order PeoplePC they alway charge the client 1 month in advance.
A refund of one month have been returned to me because when I cancel it on the 3 of Oct
Liars and cheater - Buyer Beware
This report was posted on Ripoff Report on 10/06/2013 06:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/PeoplePC-firms-business-procedures/Atlanta-Georgia-30309/PeoplePC-firms-business-procedures-doesnt-tell-what-are-you-getting-if-you-have-a-pro-1089928. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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