Complaint Review: PeoplePC Internet Service - Internet
- PeoplePC Internet Service www.peoplepc.com Internet U.S.A.
- Phone: 866-772-6277
- Web:
- Category: Internet Services
PeoplePC Internet Service I cancelled my account and 3 months later they have billed my credit card again Internet
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I called to cancelled my account with Peoplepc for dialup service on May 20, 2008. The representative tried to get me to take another 2 months service for free and I told him I was not interested and absolutely did not want the service. He gave me a confirmation number. I asked just to be absolutely certain if he understood I wanted the account cancelled and would I ever receive another bill from them and he told me I would not be billed again. I had read the reports from others saying they could not get their accounts cancelled and were repeatedly bill for this service. So, I was expecting the same would happen to me. So I repeatedly asked him if this account was cancelled and he assured me it was. Yesterday I get a recorded message on telephone answering machine from them requesting that I update my billing information. I called them and they tell me my account had not been cancelled that it was still open just like the stories everyone else has told. I called my credit card company and I found they had charged my credit card for $10.95. So, here I go. I am going to do everything I can to expose Peoplepc and their fraudulent practices.
Carol
Thornton, Texas
U.S.A.
This report was posted on Ripoff Report on 08/14/2008 04:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/peoplepc-internet-service/internet/peoplepc-internet-service-i-cancelled-my-account-and-3-months-later-they-have-billed-my-cr-362742. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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