Report: #814425

Complaint Review: peoplesmart.com

Submitted: Tue, December 27, 2011
Updated: Mon, January 02, 2012

Reported By: bush712 — Milton Florida United States of America

peoplesmart.com

1020 N. Street, #501 Sacramento, California United States of America

Phone: 916-445-1254
Web: www.peoplesmart.com
Category: Title and Escrow Services

peoplesmart.com Inflection LLC (dba PeopleSmart.com) Misleading information regarding the "Free Trial" Sacramento, California

*UPDATE Employee: Response from PeopleSmart

REBUTTAL BOX | Respond to this Report!

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0Author 1Consumer 0Employee/Owner

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The PeolpleSmart.com "Free Trial" offer is a rip-off. They advertise for you to be able to search information but as soon as you type in the name of a person you are looking for, they consider it a "Background Report" and charge you the full membership price. Nowhere in the "Free Trial" does it tell you what the services of the "Free Trial" are. Apparently the "Free Trial" covers only things that you can get from an everyday common internet search that are free from several sites. Please don't waste your time with this service, or any other service that offers a "Free Trial" because nothing is every "Free"

This report was posted on Ripoff Report on 12/27/2011 02:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/peoplesmartcom/Sacramento-California-95814/peoplesmartcom-Inflection-LLC-dba-PeopleSmartcom-Misleading-information-regarding-the-814425. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Response from PeopleSmart

AUTHOR: Chelsea-PeopleSmart - (USA)

SUBMITTED: Monday, January 02, 2012

Hi, PeopleSmart offers a variety of reports, from basic contact information reports to full background checks. When you purchase any report, you have the option of signing up for a seven-day free trial membership, which you can cancel at any time in that period to avoid a charge. The free trial is for our basic membership, which includes unlimited people searches (for information like addresses and phone numbers), reverse address and email address look-ups, and the option to purchase more detailed reports as needed. If this wasn't what you were expecting, we would be happy to issue a refund. Please contact our customer support team at 1-888-813-0008.