- Report: #1026965
Report - Rebuttal - Arbitrate
Complaint Review: Pep Boys
Pep Boys1700 Fruitville Pike Lancaster, Pennsylvania United States of America
Pep Boys If your female they will cheat you out of service Lancaster, Pennsylvania
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They set an appointment and I took it in. I arrived on time at 9:30 am. They took the car into the garage at 9:35 am. And at 9:40am they came out and said it was done. Now, understand I was sitting in the waiting room with nothing between me and my car but a single thickness cement block wall and a flimsy swing door. I did not hear any Hydralic Lug Wrench noise, so I know they didn't take the wheel off.
The tire was dry, so I know they didn't dip it into a water bath. But yet in their infinite wisdom, concluded the tire was fine and had no issues. They did suggest that maybe they initially put the tires on, they may have forgotten to remove a small paper tag and that may have created the space that allowed for air to be released.
This is clearly an example of seeing an woman come into their store, assuming they don't have a clue about their automobile and can send them on their way without lifting a finger to actually examine the problem area, because as we know women are clueless when it comes to automotive stuff. Unfortunately, this woman worked on her own car for 42 years, until the engine compartment became so tight you couldn't put your hand in it without a floor lift.
This report was posted on Ripoff Report on 03/11/2013 11:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Pep-Boys/Lancaster-Pennsylvania-17601/Pep-Boys-If-your-female-they-will-cheat-you-out-of-service-Lancaster-Pennsylvania-1026965. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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