- Report: #1095666
Report - Rebuttal - Arbitrate
Complaint Review: PepBoys
PepBoys1503 Merritt Boulevard Baltimore, Maryland USA
PepBoys Went for an inspection, chauvenist men wanted to take advantage of a woman Baltimore Maryland
*Author of original report: You sound like you haven't showered in a week
*General Comment: Sounds like...
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I had a state inspection done at Pep boys today in Dundalk. They said I needed 4 new tires and an alignment. I told them I'd go to Costco and get the tires and come back tomorrow for the inspection. I decided on my way to go to a discount tire place and got it all done then for $550 instead of $700 at Costco. I went back to Pep Boys to get the inspection signed off at and they said I had to come back between 8 and 4. I said why cant I just get you to sign off, they said they would have to check the alignment.
I said why? The alignment was done at the tire place, it says it right here. Then he said why didn't you just get the tires from here I could have matched any price and gotten you 5% off. He said I thought you were going to Costco. I said I decided I didn't have time and why didn't you just quote me that price in the first place? And now, because I didn't get the tires from you, you are making me come back in the morning to sign this off? This guy was a complete chauvinistic jerk.
I said can I just get an appointment for 8am tomorrow? They stared at me and said yes. No sorry, no thanks, no nothing. Are you not a customer service place? Do you treat all your customers like this? I left upset.
Your workers have such a bias towards women. Would he be talking to my husband like this? No, because he would be physically intimidated by my husband and I pose no threat. I'm tired of being treated like a second hand citizen going into your auto stores. I want to be treated with respect instead of being talked down to by a mechanic.
I want to know what is going to be done about this. This is the year 2013, women are allowed to vote, we're allowed to have a say in things, and we are allowed to be treated with respect by mechanics. A $60 inspection shouldn't leave me this upset.
Then, I come back the second day to get this thing done, and the same guy who did my inspection calls out sick. Of course he does. And the other inspector can't check the other guys work, so now I have to come back a third day to deal with these guys who hate women. I've written corporate but no response yet. I don't expect someone who employs people like this to respond to a woman.
This report was posted on Ripoff Report on 10/30/2013 08:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/PepBoys/Baltimore-Maryland-21222/PepBoys-Went-for-an-inspection-chauvenist-men-wanted-to-take-advantage-of-a-woman-Baltim-1095666. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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