- Report: #1136848
Report - Rebuttal - Arbitrate
Complaint Review: Perfect World Entertainment, Inc
Perfect World Entertainment, Inc101 Redwood Shores Parkway, Suite 400 Redwood City, California USA
Perfect World Entertainment, Inc/Arc Games Deprivation and Fraud waits for you here Will punitively BAN you from all access to your purchased game and their entire website if you dispute their unreal wait times for game store currency not received MMORPG, online gaming, MMO, Arc Games Redwood City California
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This company will BAN you if you dispute their shoddy business practices, such as 24 hour and longer delays in processing your game currency purchases. Yep, they will BAN you if you dispute non-delivery of items they have been paid for 5 MINUTES after you ordered it. They will also ignore your requests for delivery (a push of a button and not even real items) ignore game bugs, refuse to update their browser store or any aspects of their antiquated and the end-of-life insecure tech they use and can't be bothered to keep updated. I tried them and found them dishonest, greedy, lazy and very unethical.
They run cash leeching end-of-life gaming software and ignore anything that might benefit you as a customer OR a person. Don't play ARC games ! HUGE rip offs and ruined game experiences are all you can expect to find. Or a hurt wallet for even more fun if you don't pay attention here! They finally processed my payment... AFTER the ban lol. They snatched the cash even though they knew I can access the game. it will be weeks most likel;y before I see a refund. And I purchased a 200 hundred dollar expansion too! sp, I am out about 500 all told. Ouch :/
Business Contact Information
Customer Service URL: http://www.perfectworld.com
Customer Service Email: firstname.lastname@example.org
Customer Service Phone: 888-344-4478
This report was posted on Ripoff Report on 04/07/2014 04:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/Perfect-World-Entertainment-Inc/-Redwood-City-California-94065/Perfect-World-Entertainment-IncArc-Games-Deprivation-and-Fraud-waits-for-you-here-Will-1136848. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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