- Report: #503772
Report - Rebuttal - Arbitrate
Complaint Review: perfumenetwork.com
perfumenetwork.comDiscount Perfume 1548 2nd Ave. new york, New York United States of America
perfumenetwork.com 1st perfume money not refunded after 2 weeks and 5 phone calls!! Item never recieved! new york, New York
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I called the merchant to have the item re-shipped. They made me pay for shipping again, even though it was their fault for not making the label legible in the first place.
so they hit my card for the shipping charges again. Then a week later i still don't have the package an email with the tracking number or nothing. I call them and they say that ups can't deliver to my address, even though they did just one week prior, i just wasn't there. So they say they'll issue me a refund in 5-7 days.
I NEVER got my refund, so i call AGAIN. this time she says okay i'll issue a refund it'll be 3-5 days!! I still have yet to get my money from these f***ers!!
terrible experience these people should not be in business
This report was posted on Ripoff Report on 10/03/2009 11:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/perfumenetworkcom/new-york-New-York-/perfumenetworkcom-1st-perfume-money-not-refunded-after-2-weeks-and-5-phone-calls-Item-503772. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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