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Report: #1237567

Complaint Review: Pet Nanny Pet Sitting Service - West Palm Beach Florida

  • Submitted:
  • Updated:
  • Reported By: Linda Fields — West Palm Beach Florida USA
  • Author Confirmed What's this?
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  • Pet Nanny Pet Sitting Service West Palm Beach, Florida USA

Pet Nanny Pet Sitting Service Mary LaFreniere Pet Sitting service cancelled on me at the last minute forcing me to cancel business trip. West Palm Beach Florida

*REBUTTAL Owner of company: Defamation

*REBUTTAL Owner of company: Defamation

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I had to go out of town on business. I'm new to the area and needed someone who I could trust with my two beloved cats. Pet Nanny is located in West Palm Beach and someone referred me to them.  I called and was provided with referrals by Mary LaFreniere, the owner.  I called the referrals and listened to what they had to say and felt comfortable moving forward. I had met with her and spent about an hour together, I scheduled my trip and was ready to leave and got on the road and received a call from her asking if I had left.  I said that I was on the road and she expressed anger over my having checked her references.  She gave those references and said I could contact any or all of them.  Now, she was angry that I had called to check her references and said that I seem too concerned for my pets and she cancelled the appointment causing me to cancel my business trip.  Unreliable and untrustworthy person.

This report was posted on Ripoff Report on 06/23/2015 07:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pet-nanny-pet-sitting-service/west-palm-beach-florida-33415/pet-nanny-pet-sitting-service-mary-lafreniere-pet-sitting-service-cancelled-on-me-at-the-1237567. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
2Employee/Owner

#2 REBUTTAL Owner of company

Defamation

AUTHOR: Pet Nanny - (USA)

POSTED: Friday, July 31, 2015

Because my service requires me to to into clients homes when they are absent, I have to be very careful when being hired by a new client, since my safety and reputation are at stake. I have no issue with any potential client checking my references, since I have been providing my service for many years with no complaints from anyone for whom I have worked for. As admitted above, my references are stellar. In this instance, after having spoken with this potential client, my references indicated to me that they did not feel comfortable with this woman and thought that I should proceed with caution. I therefore decided against taking this job.

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#1 REBUTTAL Owner of company

Defamation

AUTHOR: Pet Nanny - (USA)

POSTED: Friday, July 31, 2015

I have been a professional pet sitter in the state of Florida since 1996. I am filing a rebutal on Linda Fields and Lori Braun. I have been falsey accused stating that I had gotten angry at a new client " Lori Braun" who contacted my references provided by me prior to her business trip. I have provided service for over 1000 clients during the last 19 years. Many of them would provide support and an outstanding service reference against the accusation. I have never had one complaint prior to this

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