• Report: #828981

Complaint Review: petamberalert.com

  • Submitted: Thu, January 26, 2012
  • Updated: Sat, February 25, 2012

  • Reported By: NorthernAce — fargo North Dakota United States of America
petamberalert.com
68-19 53rd Drive, Internet United States of America

petamberalert.com amberpetalert.com No Services, Scam, No Refund, Cancelled, Internet

*REBUTTAL Owner of company: - Official Company Response

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I ordered my pet amber alert on 22 Jan and cancelled the service on 23 Jan.  I was told I would not get a refund if the alert went out.  The alert did not go out and I cancelled when I found my dog myself.  There were no services provided.  When I called the company I was told that a manager will review my case and send an email stating if my refund would take place.  I received zero emails from the company.  When I tried calling back I could not contact a live operator.  I have filed a complaint with my credit card company and the BBB. I will update if I receive a refund for services that WERE NOT provided.  

This report was posted on Ripoff Report on 01/26/2012 10:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/petamberalertcom/internet/petamberalertcom-amberpetalertcom-No-Services-Scam-No-Refund-Cancelled-Internet-828981. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

- Official Company Response

AUTHOR: Mark - (United States of America)

Your satisfaction is our highest priority. Our valued customers have helped us build PetAmberAlert into a leader in lost pet recovery. We thank you. We take great care to assure the highest customer service at affordable prices with fast turnaround.

Thank you once again for being a part of PetAmberAlert. We also invite you to personally contact the CEO directly, if at any time you are not completely satisfied with our services: Mark [at] PetAmberAlert.com
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