• Report: #841902

Complaint Review: Petland Novi MI

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  • Submitted: Sun, February 19, 2012
  • Updated: Mon, February 20, 2012

  • Reported By: Cheryl — canton Michigan United States of America
Petland Novi MI
27200 Novi Rd Novi, Michigan United States of America

Petland Novi MI Purchased a puppy from this store with a life threatening illness. They offered us a $300 store credit after we spent $3100 in vet bills and our dog still needs another surgery costing $4000 Novi, Michigan

*General Comment: If you have the paperwork

*Consumer Suggestion: Cheryl - You need to sue the store

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We purchased a puppy from this store and now he is sick with a life threatening liver problem. We have already spent $3100 in vet bills. He has required two emergency surgeries. He needs a surgery to correct his birth defect. The company said that it would give us a $300 store credit. The defect was found before his second birthday, but was a birth defect.

They will not tell us the breeders. He is ACA registered which is not the same as AKC registration. So we have no way to contact the breeders. So they can continue to breed sick puppies and sell them to other people who will get stuck with big vet bills and we will probably have to put our beloved dog to sleep. The sad part is if they would pay for the corrective surgery our dog would be cured.

The sad part is they would only have to sell 4 puppies and use the money to do the right thing and save our dog. Apparently they don't really care about the dogs they sell or their owners.


This report was posted on Ripoff Report on 02/19/2012 06:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Petland-Novi-MI/Novi-Michigan-/Petland-Novi-MI-Purchased-a-puppy-from-this-store-with-a-life-threatening-illness-They-o-841902. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 General Comment

If you have the paperwork

AUTHOR: KrisG - (United States of America)

No matter how crappy ACA is you SHOULD be able to get the breeder/kennel name. Hell it should be on the form itself.  you can also contact ACA and try and get the information through them or go through their registration system on line. That said do not expect the breeder to care or provide help. They sold the pup to Hunte Corp who in turned sold the pup to Petland.

Look at your contract with them. If the issues your pup is having is covered, AND it provides for refund or vet bill reimbursement and NOT just store credit, take that in and demand to speak with the manager. If they refuse to abide by their contact take them to court.

And its petland, of course they don't care.
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#2 Consumer Suggestion

Cheryl - You need to sue the store

AUTHOR: Pam Sordyl - (United States of America)

Puppy Mill Awareness of Southeast Michigan is looking for victims of breeders, pet stores, and dealers. We have introduced a Pet Lemon Law and need your help. Your testimony to our senators and representatives would be greatly appreciated. Please contact Pam through my website.

http://www.meetup.com/puppymillawareness/ 

My organization also offers counseling to victims of the pet trade. I have a checklist to provide to you.



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