• Report: #409491

Complaint Review: Petland Orlando South

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  • Submitted: Thu, January 08, 2009
  • Updated: Sun, March 15, 2009

  • Reported By:Orlando Florida
Petland Orlando South
3920 S Semoran Blvd Orlando, Florida U.S.A.

Petland Orlando South Bought dog with kennel cough and almost died. Orlando Florida

*Consumer Comment: Warranty

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I bought this dog from Petland just over a year ago and when I brought the dog home it came home it ended up having kennel cough and then things just got worse from there and I had to take the dog to the animal hospital on an emergency because the dog almost died. When my husband confronted the manager at the store, he was told because we didnt take the dog to their vet, that's why they cannot reimburse us any money. My question is: if the dog was on it's death bed, do you think I have time to drive an hour away to take the dog to their vet??? That's great customer service!!!

Snr
Orlando, Florida
U.S.A.

This report was posted on Ripoff Report on 01/08/2009 05:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/Petland-Orlando-South/Orlando-Florida-32822/Petland-Orlando-South-Bought-dog-with-kennel-cough-and-almost-died-Orlando-Florida-409491. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Warranty

AUTHOR: Think B4 You Speak - (U.S.A.)

When you purchased your puppy, you received a warranty that directly stated what needed to occur in order for you to be reimbursed for expenses. It is not the store's fault that you did not read something before you signed it.
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