I purchased a puppy from this location andwithin the first two days was requesting to return her for illness. They refused to take the dog back. I procced to care for the puppy and ended up at the vet multiple times in the first two weeks of having her in our home for two seperate illnesses. One being severe Kennel Cough (which I was told was a little cold and was not contageous to my other dog) and two being some sort of severe bladder issue. Three weeks after having her in our home with my children the vet calls to tell me the puppy has E. Coli in her Bladder and this is causing her issues.
These issues included slightly loose stool, a very foul scent in her urine, trouble urinating, dehydration, blood in her urine, and excessive thirst. Finally one month later after my children had been exposed to this and I had tried to return the dog, the owner agreed to give me a full refund. To me this is still not enough. If it would have not been E. Coli and anything else that puppy would still be at home with us. It is absolutely disgusting that a puppy could have this poisoning in their bladder and it is usually caused by an unhealthy mother in unhealthy living conditions.
All of my paperwork on the puppy was taken from me upon returning her and I was told by the owner that the vet scared me and there was no way she had E. Coli. After reviewing the documents, the CEO of Animal Care Centers released her medical records therefor agreeing with her diagnosis of E. Coli in the bladder. After three seperate types of antibiotics the puppy still began getting sick and it was reccommended that she be put on long term medicaion. No one was able to answer my question on what "long term medication" ment. Was is one month, two months, or the rest of her life?
My children have suffered great stress over this issue due to us having the puppy for over a month. Which has in turn caused me to have great stress in helping them cope along with my own concerns of the welfare of my children and removing the E. Coli from our home. Our physical and emotional bond with this dog is so strong and I am very upset with Petland. I feel they get their puppies from unhealthy breeders and I could not find any information out about the two breeders our puppy came from.
I would love to shut them down so that no other puppies or families will suffer from their lack of compassion and horrible purchasing decisions.
Just an FYI from what the Vet techs had told me...she was not nor will she be the last puppy to come from there and be severly ill. An estimated total of 1 in 8 puppies was a term thrown out there by the techs on healthy dogs in comparison to sick dogs from that particular location and they have no idea how this company is still in business. I have reached out to their corporate office three times with no response from a man by the name of Brian with Petland.