- Report: #890515
Report - Rebuttal - Arbitrate
Complaint Review: petstoresusa.com
petstoresusa.com125 W. Crescentville Rd Cincinnati, Ohio United States of America
petstoresusa.com, Pet Stores USA, Brandon Crane, CustomerService@PetStoresUSA.com, 1 888-300-5139, email@example.com, UTM DISTRIBUTING, OH Fake, scam, liars, The Worst Drop Shipping Company in the world! Cincinnati, Ohio
*General Comment: petstoresusa
*Consumer Comment: Whoa Everybody!!
*Consumer Comment: Throwing stones
*General Comment: Mr. Olvey
*REBUTTAL Owner of company: Right in just one regard
*General Comment: Unbelievable
*Author of original report: Awesome!
*REBUTTAL Owner of company: Today's flavor of terrorism
Let me begin by saying if you're looking for a Pet Supplies Drop shipper do your self a favor and save your self a lot of headache and stay away from these guys.
I made 45 orders with them and only 12 out of 45 where actually shipped, they over charge you for the shipping by at least $2.00 a Package and the Do Not have a reliable Customer Service what so ever!! I started To get a lot of calls and emails from my customers asking what the hell happened to the product they ordered it never arrived.
Every time I Call Pet Stores USA they give me a horrible attitude. they never advice you that a product is out of stock it always shows as In Stock and available when you order it on their website , and then you call a month later and inquire about the product you purchased. they will tell you ohh it out if stock a the moment.
They claim that they are the cheapest online: another lie, they will charge you $2.50 fee for every order you make with them. I found 4 Drop shippers to replace them with no fees and at least %20 Cheaper than these Crooks, and a 100% reliable than them. They honestly should take The "USA" part out of their Name because they are a disgrace to our great and wonderful Country.
This report was posted on Ripoff Report on 05/30/2012 11:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/petstoresusacom/Cincinnati-Ohio-45246/petstoresusacom-Pet-Stores-USA-Brandon-Crane-CustomerServicePetStoresUSAcom-1-888-3-890515. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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