• Report: #1122518

Complaint Review: PFS professional financial services, austin tx

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  • Submitted: Mon, February 10, 2014
  • Updated: Mon, February 10, 2014

  • Reported By: anonymous — austin Texas
PFS professional financial services, austin tx
8000 anderson square ste 109 austin, Texas USA

PFS professional financial services, austin tx Mike (agent) and rachael calhoun (agent) This company has intrusive, harrassing, and unethical collections practices including but not limited to skip tracing and contacting unlisted family members repeatedly after being told to remove them from the database. austin Texas

*Author of original report: They are just unethical

*Consumer Comment: I Suppose You Have No Idea Why, Right?

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Pfs is an unethical, and unprofessional finance company. They are financing our vehicle, but after adding 2000.00 to the end of the loan and increasing the monthly payment by over 200.00, they harrass family and other unaffiliated people with repeated phone calls.

Multiple request have been verbally made for them to remove the contacts not given as a reference on the loan, and after agreeing to do so, they still contiue to contact and harrass them while at work, jeopardizing the jobs of people not responsible or liable in any way for the loan. This is intrusive and unethical.

Pfs also has forced placed an additional 2000.00 to the end of the loan and increased th monthly payment by 234.00 with no written documentation validating the charge. This is unethical as well. And should be criminal. How is it legal to just add money to a loan with out notifying the financee with a copy of the documents and added amount with detailed of what is being applied.

This company rips off and harrasses their clients, and is scamming extra money from interest and additional charges accrued after the loan agreements are signed. 


This report was posted on Ripoff Report on 02/10/2014 12:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/PFS-professional-financial-services-austin-tx/austin-Texas-78757/PFS-professional-financial-services-austin-tx-Mike-agent-and-rachael-calhoun-agent-T-1122518. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

They are just unethical

AUTHOR: anonymous - ()

They are just unethical. They add the 234 to monthly payment because according to them our ins company woulddnt speak with them after verifying insurance. They ins did verify we had coverage, but since they didnt recieve the email (3 times)  the said they had to take out a policy but have given us nothing in writing to validate this. Therefore the additional 234 will not be paid.  But not only i we reported them here, we have also filed with the federal trade commission and the BBB. 

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#2 Consumer Comment

I Suppose You Have No Idea Why, Right?

AUTHOR: Jim - ()

You have a stellar payment record with them and a credit score of 9, 999, 999.  You've even sent them birthday and Christmas cards, brought them donuts and pizza regularly and even donated money in their name to the Children's Hospital.  As such, how can this big bad loan company have their bill collectors after you since you've been such a wonderful and integrity filled customer!  When a serial deadbeat lives up to their subprime reputation and continues to make late payments, they generate extra interest.  When the serial deadbeat fails to keep in touch with the COLLECTORS, they do skip tracing.  If you want to avoid this then PAY YOUR BILLS!  YOU generated the extra interest and YOU are the cause their collectors are calling your relatives.  Don't waste your time saying it...I don't work for them!

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