- Report: #1122518
Report - Rebuttal - Arbitrate
Complaint Review: PFS professional financial services, austin tx
PFS professional financial services, austin tx8000 anderson square ste 109 austin, Texas USA
PFS professional financial services, austin tx Mike (agent) and rachael calhoun (agent) This company has intrusive, harrassing, and unethical collections practices including but not limited to skip tracing and contacting unlisted family members repeatedly after being told to remove them from the database. austin Texas
*Author of original report: They are just unethical
*Consumer Comment: I Suppose You Have No Idea Why, Right?
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Pfs is an unethical, and unprofessional finance company. They are financing our vehicle, but after adding 2000.00 to the end of the loan and increasing the monthly payment by over 200.00, they harrass family and other unaffiliated people with repeated phone calls.
Multiple request have been verbally made for them to remove the contacts not given as a reference on the loan, and after agreeing to do so, they still contiue to contact and harrass them while at work, jeopardizing the jobs of people not responsible or liable in any way for the loan. This is intrusive and unethical.
Pfs also has forced placed an additional 2000.00 to the end of the loan and increased th monthly payment by 234.00 with no written documentation validating the charge. This is unethical as well. And should be criminal. How is it legal to just add money to a loan with out notifying the financee with a copy of the documents and added amount with detailed of what is being applied.
This company rips off and harrasses their clients, and is scamming extra money from interest and additional charges accrued after the loan agreements are signed.
This report was posted on Ripoff Report on 02/10/2014 12:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/PFS-professional-financial-services-austin-tx/austin-Texas-78757/PFS-professional-financial-services-austin-tx-Mike-agent-and-rachael-calhoun-agent-T-1122518. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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